JV
Jean V

1 reviews | Active since Apr 2013

12 May 2015, 14:12

SAME DAY DELIVERY A ****!!

I ordered a product from takelot order number *** and takelot provided me with the Deliver on the same day as a delivery option for an additional R50. I then selected it and made the payment just to find out that it was a lie and that I will only get the item the next day, which is a problem for me as I will not be home then.<br> <br> I then later the day tried to make a similar purchase just to release that the \same-day"delivery option is not available"

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Replies (1)
takealot.com
takealot.com's reply12 May 2015, 14:33
Official
Hello MasterJd808,

In order for us to fulfil a same day delivery an order needs to be placed & paid for by 11am. It seems this order missed the cut off by only a few minutes so we're doing our best to still try & get this delivered to you today.

As discussed with Kerri from our complaints team she'll give you a call again in about 30 minutes with an update.

We'll do our best to get this to you in time!

Regards,
takealot.com

Best regards,