SA
Sameer A

1 reviews | Active since Jun 2018

08 Jun 2018, 17:17

S6 EDGE SMART PHONE NOW DEAD

I Purchased an S6 Edge Smartphone from Takealot Last Year 20 March 2017.

After receiving the Phone after a week or so of using the Phone I saw a Mark on the Screen which when asked Takealot to return it they said I couldn't return it.

I Kept the Phone as I had not much else to do.

On November 2017 I downloaded a NEW Software update for the S6 EDGE which started causing Problems with the phone such as Freezing, Rebooting etc.

I took it to SAMSUNG and they Helped solve the Software issue however the Device was still giving problems they advised me to speak with Takealot and rectify this.

I spoke with Takealot and they said I needed to package the device and send it to them.

before sending the device it was able to charge switch on etc.

When the device was sent to them after they moderated it they tolld me it would cost R6000.00 Rand to fix.

Which was absurd and i requested for it to be shipped back.

After Today 8th June 2018 I opened the Package to see if the phone works and it doesn't want to charge nor turn on at all.

And it has a new display mark as also the screen wasn't put Right.

I feel I shoudn't have sent the phone back because now I'm sitting with a phone that is Dead..

0
Replies (0)