Runaround given on return of defective items

#Takealot sucks. Where has the customer service gone? No more hassle free returns. No more reliable products and services. Turning into a **** site for sure selling broken items and sub standard products and then giving the run around on returns.

Sunday 23rd: Your order is out for delivery and it was delivered 😊 Sunday 23rd: Item 1 doesn't work. Item to cable shorter than standard size. 😥 Sunday 23rd: Log both returns. Scheduled for Monday 24th. 👌 Monday 24th: Early morning. We could not collect today, rescheduled for Tuesday 25th😕 Tuesday 25th: sitting around all day waiting. Get an SMS at 18:30 that they could collect, rescheduled for Wednesday 26th. 🤦♂️ Wednesday 26th: No collection SMS. Check the site. Collection was cancelled. Only one item was then re-logged for return and scheduled for 26th when I'm not available. 😡 Wednesday 26th: Contact Takealot on FB to complain and advise that they collect on Friday 28th. Wednesday 26th: Takealot customer service confirm collection has been rescheduled for Friday 28th. Thursday 27th: courier is at my gate at 12:30 to collect despite me contacting them and getting confirmation that it's rescheduled for the 28th. 🤬 Friday 28th: Got 2 SMS's in the morning confirming collection of both items before 5pm. Friday 28th: Contact Takealot customer service again to let them know that the f'd up again and came to collect yesterday and hadn't come yet despite it being escalated and them confirming it will be collected today on the 28th. 🤦♂️😭 Friday 28th: There response was contact us after 5pm. I received an SMS at 6pm stating it's rescheduled again for Monday 31st.😡🤬😡🤬