Rude driver

I am disappointed by the drivers at Takealot depot Richards Bay, we dealt with a Brian Madidimalo driver who was assigned to deliver a package to my parents home, that man is so rude and doesn't know how to deal with clients, he was so rude to me when I was communicating with him and was rude to my frail 70year old parents. May I please ask that Takealot Richards Bay takes necessary measures to train their drivers on customer relations, this is disappointing to say the least