RC
Ray C

1 reviews | Active since May 2016

26 Nov 2016, 18:57

****** thanks to your unsecured app!

<p>Bought some stuff using the Takealot app yesterday afternoon. Same day someone in the US goes on a nice R15k shopping spree on my expense with my details.<br /><br />The ***** case is opened with my bank now, but it will take weeks before the transactions are reversed IF they are reversed!<br /><br />I will NEVER EVER use your cr*p app again!!!!</p>

0
Replies (3)
takealot.com
takealot.com's reply27 Nov 2016, 14:25
Official

Hello ray-cornelissen,

We are so sorry to learn of your recent unpleasant experience and thank you for raising this with us.

We have tried to reach you telephonically but without success. In the meantime, we have reached out to our finance team to investigate.

Regards

Takealot.com

RC
Ray C's update28 Nov 2016, 07:03
Reviewer Update

Yes, you didn't reach me because I was having a nice relaxing Sunday dinner with my family at the time you phoned, on a Sunday afternoon at 13:00. As if you haven't inconvenienced me enough already.

RC
Ray C's update26 Jun 2017, 13:23
Reviewer Update

Unfortunately, since my banker at FNB never bothered to confirm that Takealot was in fact the culprit, it's only fair I change the rating too.