********** and passing the buck

I purchased an item from Takealot and was awaiting delivery, a few days later the price dropped by over R2200 while I was still waiting for my delivery. I would have let this pass if it was a small amount but R2200 is a lot of money. I queried this price difference and was told that unfortunately the price I ordered was the price I pay and I cannot cancel as it's being shipped. I complained about this and the item was conveniently removed from their site. Another agent told me to place a new order for the new price and then reject the delivery for the original product when it arrives, I could not do this as the product was removed from their site. I then requested the CEO's email address and only then did someone call me. I was told they will investigate and come back to me. I shared with them the screen shots of the lower price. It took them 4 days to revert after I have been following up daily and today I get told that unfortunately for me it was 2 separate 3rd party suppliers and the one had it at a lower price and there was a system issue and the items from both their suppliers have been removed from their site and they cannot help me and sorry for my experience. Why is it my problem that they have the same product from different suppliers and cannot control how their items are priced.

Besides the poor service, takealot are now ripping customers off and don't care to assist. I have the screen shots of the lower price and all the email trails . I've been shopping with them for years but recently their standards have really dropped. I guess it's all about the profits now!