******* AND POOR SERVICE

On 07 March 2022 a dishwasher I ordered was delivered. Unfortunately we had no electricity for 2 days so I finally got to use the machine on 09 March 2022.

Exactly 30 seconds into the cycle it gives an F54 error, which according to the manual is an overflow error, and starts pouring water all over my kitchen floor.

I had no choice but to return it.

First collection attempt: they rock up, but no one was home and I hadn't seen their SMS (who still reads these) no phone call or email.

Second collection attempt: I told them someone will be available after 15:00 - they rock up at 10:00

Third collection attempt: I told them someone will be available between 09:30 and 16:00. They rock up after 17:00. Thank God I was home.

They then tell me they don't have stock and so they can't swop out the item. They can either repair it (no thank you I paid for a new item not a repaired item) or refund me.

I opted to be refunded because I need to buy a dishwasher. But they've not refunded me the R200 heavy item surcharge for the item they were unable to supply in working order. I'm furious. Wasting my time, my money and I have nothing to show for it.