Ridiculous "promotional" email from Takealot causes unnecessary stress!

I have been a loyal customer for many years and have never had any problems ordering and receiving my items. However, on the Saturday I ordered something to be delivered. On Monday I received an email stating: "Thanks for collecting your products from our warehouse. You're officially our new favourite customer! Just don't tell any of the other customers, they'll be jealous. Did you know that we also deliver securely to your door? You should give it a try sometime. We'd love to know what you think of our service, so feel free to share your thoughts on one of our social media channels, or in our online survey." I was immediately afraid someone had ****** my identity and **********ly obtained my goods so I phoned the support centre. I was told that this was a "promotional email" and that my goods had not been collected and would still be delivered to me. On what planet did anyone think this was a good idea?! It caused unnecessary stress and certainly did not encourage me to complete their online survey. Completely unnecessary and unacceptable!