CS
Chantelle S
1 reviews | Active since Jan 2016
22 Jan 2016, 15:50
Ridiculous!
[URL Removed] advertises products as in stock on the website. Now for the SECOND time I am informed that unfortunately the item I have ordered and paid for is no longer in stock. This is ridiculous!! Why then advertise it on the website. I insist on being refunded for the purchase and NOT just be given a credit as I will never again be purchasing anything from [URL Removed]
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takealot.com's replyOfficial
22 Jan 2016, 17:48Hello Cswannie,
We are terribly sorry that your order was cancelled and for the miscommunication regarding the availability of the item.
Thank you for taking our complaints teams call and allowing us to clarify the details of this mishap for you.
We have forwarded your request to the relevant department to be actioned as soon as possible.
Regards
Takealot.com
We are terribly sorry that your order was cancelled and for the miscommunication regarding the availability of the item.
Thank you for taking our complaints teams call and allowing us to clarify the details of this mishap for you.
We have forwarded your request to the relevant department to be actioned as soon as possible.
Regards
Takealot.com
takealot.com's reply22 Jan 2016, 17:48
Official
Hello Cswannie,
We are terribly sorry that your order was cancelled and for the miscommunication regarding the availability of the item.
Thank you for taking our complaints teams call and allowing us to clarify the details of this mishap for you.
We have forwarded your request to the relevant department to be actioned as soon as possible.
Regards
Takealot.com
We are terribly sorry that your order was cancelled and for the miscommunication regarding the availability of the item.
Thank you for taking our complaints teams call and allowing us to clarify the details of this mishap for you.
We have forwarded your request to the relevant department to be actioned as soon as possible.
Regards
Takealot.com