Review delivery service

Takealot needs to review their Dr delivery service, honestly......you take off from work to have a parcel delivered but then the driver never pitch up....total waste of time.....I think that a time and date schedule would sort out this entire mess. On another note if you place an order and a few mins later you wanna add more items then you end up with 3 different delivery people.......please step up the game, you guys have been at it for a while