Returns/Replacement request attended to and addressed very swiftly.

I have a very good experience with take a lot. I bought a Ryobi brush cutter, which on first day of use had a problem with the coil spring that unwinded and got stuck in the hub, preventing the engine to start. When I reported the issue and requested a replacement item on 14 June 2020 @ about 20:00, they were swift in addressing my request. The replacement machine was delivered on 16 June 2020 before 13:00. I have been their customer for many years now (started as a kalahari.net customer), and this was the first problem I have encountered with them of which they resolved without hustle.