Returns work as good as orders

I have ordered multiple items over the years and always received what I ordered within the promised times and in good condition. I never had to return anything and was always curious how well this would work. I recently ordered a watch for my wife and it was dead on arrival. The return and refund was prompt and efficient and I had my money back in a couple of days. The fact that the watch did not work was not Takealot's fault - they deliver what their subscribers provide and they do not always have control over the quality of the product.