sZ
sibongile Z
1 reviews | Active since Dec 2015
08 Dec 2015, 16:30
Returns & Exchange
I ordered a badboy watch on the 30th November when I receive didn't like so I request for an exchange it took them a week just to come collect the watch I didn't want. Note their don't give you any feedback I had to call each day to find out, still waiting even now to find out what's happening <br> <br> I must say when it comes to delivery it's quick no complain <br> <br> I will really appreciate if they will call or email just to advise you
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takealot.com's replyOfficial
10 Dec 2015, 12:50Hello sibongilezuma,
Thank you for taking our complaints team's call to apologise for the delay and lack of communication with your return request. As discussed our complaints team will get in touch with our returns department and order fulfilment team to get an update on the status of your request. They'll revert back to you before the end of the day with an update and will assist in getting this matter concluded as soon as possible.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to apologise for the delay and lack of communication with your return request. As discussed our complaints team will get in touch with our returns department and order fulfilment team to get an update on the status of your request. They'll revert back to you before the end of the day with an update and will assist in getting this matter concluded as soon as possible.
Sincerely,
takealot.com
Best regards,
takealot.com's reply10 Dec 2015, 12:50
Official
Hello sibongilezuma,
Thank you for taking our complaints team's call to apologise for the delay and lack of communication with your return request. As discussed our complaints team will get in touch with our returns department and order fulfilment team to get an update on the status of your request. They'll revert back to you before the end of the day with an update and will assist in getting this matter concluded as soon as possible.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to apologise for the delay and lack of communication with your return request. As discussed our complaints team will get in touch with our returns department and order fulfilment team to get an update on the status of your request. They'll revert back to you before the end of the day with an update and will assist in getting this matter concluded as soon as possible.
Sincerely,
takealot.com
Best regards,