Return/refund denied

I ordered 2 bedside lamps as a set but only received 1. I tried to return the order but I was away from home for 2 weeks and I could not send it off with a courier. When I did manage to send it off my return was rejected because it was returned after 7 days. I now have no lamps and no refund. Takealot messed up the order and due to a policy clause for their returns ( that no one told me about) I feel like I have been ****** of R400