RC
Rochelle C
1 reviews | Active since Apr 2015
08 Apr 2015, 13:57
RETURNED ORDER NOT REFUNDED IN FULL
I placed an order on 31.03.15 and order was returned due no poor service from Takealot and Takealot being unable to deliver on the promised date despite numerous confirmations. Total order was for R969.00 however I noticed that the refund amount was only for R929.00. Why should I be out of pocket for a mistake on Takealot's part ?<br> <br> I have had nothing but trouble on this order right from the word go, order placed 27th March and still not resolved !!!<br>
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takealot.com's replyOfficial
08 Apr 2015, 14:10Hello Roche70899,
We're sorry for the bad experience you've had with this order & for the way it's turned out. It definitely doesn't sound like a great experience at all. We'll ask our complaints team to liaise with our finance department on the refunded amount and will be in touch as soon as possible to resolve the issue.
Sincerely,
takealot.com
We're sorry for the bad experience you've had with this order & for the way it's turned out. It definitely doesn't sound like a great experience at all. We'll ask our complaints team to liaise with our finance department on the refunded amount and will be in touch as soon as possible to resolve the issue.
Sincerely,
takealot.com
takealot.com's reply08 Apr 2015, 14:10
Official
Hello Roche70899,
We're sorry for the bad experience you've had with this order & for the way it's turned out. It definitely doesn't sound like a great experience at all. We'll ask our complaints team to liaise with our finance department on the refunded amount and will be in touch as soon as possible to resolve the issue.
Sincerely,
takealot.com
We're sorry for the bad experience you've had with this order & for the way it's turned out. It definitely doesn't sound like a great experience at all. We'll ask our complaints team to liaise with our finance department on the refunded amount and will be in touch as soon as possible to resolve the issue.
Sincerely,
takealot.com