Returned item damaged by Takealot couriers

So after getting back to me and promising an investigation with feedback it's a week later and still nothing. I battled to get the photos of the damaged items out of the Takealot technical team, which clearly shows that the kettle must have been either dropped, or the box must have been treated very harshly. Takealot you have absolutely no idea what proper customer experience and service is all about. Perhaps you should learn from other e-commerce websites such as [URL Removed]<br>