Returned faulty item

I returned (MRRN-68RKG-ZM5X )a faulty Sup Game Box 400 in 1. This item I received in a damaged box that looked like ot was already sent back and forth and opened multiple times. The packaging was taped together. On opening the box the battery included was swollen. I still tried to insert it into the game and charge it, but it would not the game would only work while plugged into a very short charging cable. So I logged a return and dropped the box with everything packed neatly in it again, off at the Takealot pick up again. I then received an email from the returns department saying the battery was not included in the box when I sent it back. Coincidence. The one thing I said was faulty and made sure was IN THE BOX! They are now sending the box back to me. What should I do with a game that does not charge?