TC
Tamsin C
1 reviews | Active since Jan 2016
10 Jan 2016, 17:55
Return Request Denied
Purchased a Xbox One game,early Christmas shopping,12 Nov'15. Gift given on Christmas day,after which I was advised it was the incorrect game type. Should be for Xbox 360. As soon as I returned from holiday Exchange Request logged,5 Jan. Return Request Declined.<br> On 8 Jan I then went to the Montague Gardens Warehouse,Declined again.<br> As soon as I returned home I emailed Takealot,as advised to do by Shelley. Request Declined once again 9 Jan: \feedback from our leadership team and they have advised that we would not be able to process your return as per our terms and conditions.<br> We do apologies for this sincerely
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takealot.com's replyOfficial
11 Jan 2016, 11:10Hello Tamsin RC,
Thank you for taking Unathi's call to further assist and explain the returns process.
We should of added enough notes to explain the reason for the return. We will address this internally with the agent who logged the return for you.
Unathi has logged the return again and once this has been evaluated we will then contact you to further assist.
Regards
Takealot.com
Thank you for taking Unathi's call to further assist and explain the returns process.
We should of added enough notes to explain the reason for the return. We will address this internally with the agent who logged the return for you.
Unathi has logged the return again and once this has been evaluated we will then contact you to further assist.
Regards
Takealot.com
Best regards,
takealot.com's reply11 Jan 2016, 11:10
Official
Hello Tamsin RC,
Thank you for taking Unathi's call to further assist and explain the returns process.
We should of added enough notes to explain the reason for the return. We will address this internally with the agent who logged the return for you.
Unathi has logged the return again and once this has been evaluated we will then contact you to further assist.
Regards
Takealot.com
Thank you for taking Unathi's call to further assist and explain the returns process.
We should of added enough notes to explain the reason for the return. We will address this internally with the agent who logged the return for you.
Unathi has logged the return again and once this has been evaluated we will then contact you to further assist.
Regards
Takealot.com
Best regards,