Return Process is a S C A M !!!!

If I could rate your service ZERO start I would!!! Return ref. MRRN-J5YOV-PGZM Order #***

This item was returned to your Pomona Pick-up point on 19 January 2025. I have been in contact with Inathi.M (Takealot.com) *** AND Michael (Takealot.com) *** with no joy on an update on the status of my return. The App does not reflect that the item was returned nor does it online. Are there any competent staff out there in the Takealot team that can contact me with update