RETURN OF FAULTY PRODUCTS

TAKE-A-LOT - I will never buy anything from them again. Recently we bought a set of 4 CCTV security cameras.

My 70-year-old husband spent most of a day crawling around in our low-pitched roof installing the cables to 4 corners of the house roof. He neatly secured the cables with cable ties to each rafter.

However one camera only worked for a few weeks then stopped. My husband tried the faulty camera on another cable and it didn't work there either - therefore problem is the camera not the cables. I returned just the faulty camera via courier. Take-a-Lot insist on me returning everything else INCLUDING THE 4 x 20m Network cables. They don't care that my husband would need to spend all that time and discomfort up in the roof again cutting each cable tie to remove the cables. Then when we receive the replacement, he wwould have to go through the whole procedure re-installing them.

THE STAFF AT TAKE-A-LOT COULDN'T BE LESS INTERESTED. I suggested they pay for an electrician to remove and re-install the cables. You can imagine the response I got.

So if you buy anything that requires complicated, labourious or expensive installation, and the item is faulty, you can forget about getting any help from Take-a-Lot.