EW
Elmarette W
1 reviews | Active since Sept 2024
26 Sept 2024, 14:09
Return of Faulty Hisense U 40
Can you please help,Ive bought a Hisense U40 in July online on Takealot,middle August the phone dont want to charge anymore,I log a return online and the package was fetch by takealot,2days after collecting of package I recieved an email that state there is missing accessories.
I reply that I dont have any accessories which belong to the handset,my return was decline and package was sent back to me.Than again I log a return and also explain multiple times via email that I recieved the handset with just one travel adapter,the handset was then again collected,yesterday I search for the unboxing of a Hisense U40 and confirmed that the specific handset comes just with one hanset,I copy the video and sent it via email to Takealot.
Today I recieved an email that my return was again decline due to their policy of missing accessaries,but I explain how many time that there was only one charger in the box,what can I do further now as it shows to me that they ignore my emails where I explain my side.
Helpful (0)
Replies (2)0
Replies (2)EW
Elmarette W's updateReviewer Update
26 Sept 2024, 18:08That was the feedback that I just recieve,Please Help!!!
##- Please type your reply above this line -##Your request ([Data & Privacy] Contact Us) has been updated.Nabeel.K (takealot.com)Sep 26, 2024, 15:59 GMT+2Hi Elmarette
Thank you for your patience.
We regret to inform you that your return RRN-47YAO-6DON has been declined.
Your parcel has been handed to our courier who should deliver it back to you within 3-5 working days.
Your tracking number for delivery is: D01RRN47YAO6DON
To track delivery of your parcel, please visit: https://www.dpd.com/za/en/receiving-
parcels/track-my-parcel/
Should you have any further queries, please do not hesitate to contact us.
Regards
Nabeel.KElmarette WillemseSep 26, 2024, 15:22 GMT+2Good day this is the ref of the return I will really be glad if this matter could be solve. (Your takealot.com return request | (MRRN-FM9XO-PV6W) ( Hisense InfinityRegards
Elmarette
Nabeel.K (takealot.com)Sep 26, 2024, 14:23 GMT+2Hi Elmarette
I trust you are well?
Kindly provide me with the order number related to this query
So that I may assist you on this matter.
Awaiting your response.
Kind Regards
Nabeel.KNabeel.K (takealot.com)Sep 26, 2024, 14:22 GMT+2Hi Elmarette
Thanks for your patience.
Allow us to escalate the matter.
Once feedback is provided we will revert back to you.
Your patience will be appreciated while we are resolving the matter.
Regards
Nabeel.KElmarette WillemseSep 25, 2024, 21:07 GMT+2Good day
There is the link that shows that the Handset origanally has only one charger.https://youtu.be/133bTqKtEuo?si=lmWu4PNQDBPfqu0o
Elmarette WillemseSep 25, 2024, 20:46 GMT+2Any further info you can give us ...: Good day can you Please give me call please as it seems that takealot dont want accept my side of the return-missing accessories,I explain multiple time that I dont have any accesories left as I return everything that came with the package,I also sent a link of the unboxing of the Hisense U40 on youtube and there it also shows the the handset has only one travel adapter,and still my they declined my return,can you please Help me.[66KKY4-W1GED]
##- Please type your reply above this line -##Your request ([Data & Privacy] Contact Us) has been updated.Nabeel.K (takealot.com)Sep 26, 2024, 15:59 GMT+2Hi Elmarette
Thank you for your patience.
We regret to inform you that your return RRN-47YAO-6DON has been declined.
Your parcel has been handed to our courier who should deliver it back to you within 3-5 working days.
Your tracking number for delivery is: D01RRN47YAO6DON
To track delivery of your parcel, please visit: https://www.dpd.com/za/en/receiving-
parcels/track-my-parcel/
Should you have any further queries, please do not hesitate to contact us.
Regards
Nabeel.KElmarette WillemseSep 26, 2024, 15:22 GMT+2Good day this is the ref of the return I will really be glad if this matter could be solve. (Your takealot.com return request | (MRRN-FM9XO-PV6W) ( Hisense InfinityRegards
Elmarette
Nabeel.K (takealot.com)Sep 26, 2024, 14:23 GMT+2Hi Elmarette
I trust you are well?
Kindly provide me with the order number related to this query
So that I may assist you on this matter.
Awaiting your response.
Kind Regards
Nabeel.KNabeel.K (takealot.com)Sep 26, 2024, 14:22 GMT+2Hi Elmarette
Thanks for your patience.
Allow us to escalate the matter.
Once feedback is provided we will revert back to you.
Your patience will be appreciated while we are resolving the matter.
Regards
Nabeel.KElmarette WillemseSep 25, 2024, 21:07 GMT+2Good day
There is the link that shows that the Handset origanally has only one charger.https://youtu.be/133bTqKtEuo?si=lmWu4PNQDBPfqu0o
Elmarette WillemseSep 25, 2024, 20:46 GMT+2Any further info you can give us ...: Good day can you Please give me call please as it seems that takealot dont want accept my side of the return-missing accessories,I explain multiple time that I dont have any accesories left as I return everything that came with the package,I also sent a link of the unboxing of the Hisense U40 on youtube and there it also shows the the handset has only one travel adapter,and still my they declined my return,can you please Help me.[66KKY4-W1GED]
EW
Elmarette W's update26 Sept 2024, 18:08
Reviewer Update
That was the feedback that I just recieve,Please Help!!!
##- Please type your reply above this line -##Your request ([Data & Privacy] Contact Us) has been updated.Nabeel.K (takealot.com)Sep 26, 2024, 15:59 GMT+2Hi Elmarette
Thank you for your patience.
We regret to inform you that your return RRN-47YAO-6DON has been declined.
Your parcel has been handed to our courier who should deliver it back to you within 3-5 working days.
Your tracking number for delivery is: D01RRN47YAO6DON
To track delivery of your parcel, please visit: https://www.dpd.com/za/en/receiving-
parcels/track-my-parcel/
Should you have any further queries, please do not hesitate to contact us.
Regards
Nabeel.KElmarette WillemseSep 26, 2024, 15:22 GMT+2Good day this is the ref of the return I will really be glad if this matter could be solve. (Your takealot.com return request | (MRRN-FM9XO-PV6W) ( Hisense InfinityRegards
Elmarette
Nabeel.K (takealot.com)Sep 26, 2024, 14:23 GMT+2Hi Elmarette
I trust you are well?
Kindly provide me with the order number related to this query
So that I may assist you on this matter.
Awaiting your response.
Kind Regards
Nabeel.KNabeel.K (takealot.com)Sep 26, 2024, 14:22 GMT+2Hi Elmarette
Thanks for your patience.
Allow us to escalate the matter.
Once feedback is provided we will revert back to you.
Your patience will be appreciated while we are resolving the matter.
Regards
Nabeel.KElmarette WillemseSep 25, 2024, 21:07 GMT+2Good day
There is the link that shows that the Handset origanally has only one charger.https://youtu.be/133bTqKtEuo?si=lmWu4PNQDBPfqu0o
Elmarette WillemseSep 25, 2024, 20:46 GMT+2Any further info you can give us ...: Good day can you Please give me call please as it seems that takealot dont want accept my side of the return-missing accessories,I explain multiple time that I dont have any accesories left as I return everything that came with the package,I also sent a link of the unboxing of the Hisense U40 on youtube and there it also shows the the handset has only one travel adapter,and still my they declined my return,can you please Help me.[66KKY4-W1GED]
##- Please type your reply above this line -##Your request ([Data & Privacy] Contact Us) has been updated.Nabeel.K (takealot.com)Sep 26, 2024, 15:59 GMT+2Hi Elmarette
Thank you for your patience.
We regret to inform you that your return RRN-47YAO-6DON has been declined.
Your parcel has been handed to our courier who should deliver it back to you within 3-5 working days.
Your tracking number for delivery is: D01RRN47YAO6DON
To track delivery of your parcel, please visit: https://www.dpd.com/za/en/receiving-
parcels/track-my-parcel/
Should you have any further queries, please do not hesitate to contact us.
Regards
Nabeel.KElmarette WillemseSep 26, 2024, 15:22 GMT+2Good day this is the ref of the return I will really be glad if this matter could be solve. (Your takealot.com return request | (MRRN-FM9XO-PV6W) ( Hisense InfinityRegards
Elmarette
Nabeel.K (takealot.com)Sep 26, 2024, 14:23 GMT+2Hi Elmarette
I trust you are well?
Kindly provide me with the order number related to this query
So that I may assist you on this matter.
Awaiting your response.
Kind Regards
Nabeel.KNabeel.K (takealot.com)Sep 26, 2024, 14:22 GMT+2Hi Elmarette
Thanks for your patience.
Allow us to escalate the matter.
Once feedback is provided we will revert back to you.
Your patience will be appreciated while we are resolving the matter.
Regards
Nabeel.KElmarette WillemseSep 25, 2024, 21:07 GMT+2Good day
There is the link that shows that the Handset origanally has only one charger.https://youtu.be/133bTqKtEuo?si=lmWu4PNQDBPfqu0o
Elmarette WillemseSep 25, 2024, 20:46 GMT+2Any further info you can give us ...: Good day can you Please give me call please as it seems that takealot dont want accept my side of the return-missing accessories,I explain multiple time that I dont have any accesories left as I return everything that came with the package,I also sent a link of the unboxing of the Hisense U40 on youtube and there it also shows the the handset has only one travel adapter,and still my they declined my return,can you please Help me.[66KKY4-W1GED]
EW
Elmarette W's updateReviewer Update
26 Sept 2024, 18:09That their latest reply,please Help!!!
##- Please type your reply above this line -##
Your request ([Data & Privacy] Contact Us) has been updated.
Nabeel.K (takealot.com)
Sep 26, 2024, 15:59 GMT+2
Hi Elmarette
Thank you for your patience.
We regret to inform you that your return RRN-47YAO-6DON has been declined.
Your parcel has been handed to our courier who should deliver it back to you within 3-5 working days.
Your tracking number for delivery is: D01RRN47YAO6DON
To track delivery of your parcel, please visit: https://www.dpd.com/za/en/receiving-
parcels/track-my-parcel/
Should you have any further queries, please do not hesitate to contact us.
Regards
Nabeel.K
Elmarette Willemse
Sep 26, 2024, 15:22 GMT+2
Good day this is the ref of the return I will really be glad if this matter could be solve. (Your takealot.com return request | (MRRN-FM9XO-PV6W) ( Hisense Infinity
Regards
Elmarette
Nabeel.K (takealot.com)
Sep 26, 2024, 14:23 GMT+2
Hi Elmarette
I trust you are well?
Kindly provide me with the order number related to this query
So that I may assist you on this matter.
Awaiting your response.
Kind Regards
Nabeel.K
Nabeel.K (takealot.com)
Sep 26, 2024, 14:22 GMT+2
Hi Elmarette
Thanks for your patience.
Allow us to escalate the matter.
Once feedback is provided we will revert back to you.
Your patience will be appreciated while we are resolving the matter.
Regards
Nabeel.K
Elmarette Willemse
Sep 25, 2024, 21:07 GMT+2
Good day
There is the link that shows that the Handset origanally has only one charger.https://youtu.be/133bTqKtEuo?si=lmWu4PNQDBPfqu0o
Elmarette Willemse
Sep 25, 2024, 20:46 GMT+2
Any further info you can give us ...: Good day can you Please give me call please as it seems that takealot dont want accept my side of the return-missing accessories,I explain multiple time that I dont have any accesories left as I return everything that came with the package,I also sent a link of the unboxing of the Hisense U40 on youtube and there it also shows the the handset has only one travel adapter,and still my they declined my return,can you please Help me.
[66KKY4-W1GED]
##- Please type your reply above this line -##
Your request ([Data & Privacy] Contact Us) has been updated.
Nabeel.K (takealot.com)
Sep 26, 2024, 15:59 GMT+2
Hi Elmarette
Thank you for your patience.
We regret to inform you that your return RRN-47YAO-6DON has been declined.
Your parcel has been handed to our courier who should deliver it back to you within 3-5 working days.
Your tracking number for delivery is: D01RRN47YAO6DON
To track delivery of your parcel, please visit: https://www.dpd.com/za/en/receiving-
parcels/track-my-parcel/
Should you have any further queries, please do not hesitate to contact us.
Regards
Nabeel.K
Elmarette Willemse
Sep 26, 2024, 15:22 GMT+2
Good day this is the ref of the return I will really be glad if this matter could be solve. (Your takealot.com return request | (MRRN-FM9XO-PV6W) ( Hisense Infinity
Regards
Elmarette
Nabeel.K (takealot.com)
Sep 26, 2024, 14:23 GMT+2
Hi Elmarette
I trust you are well?
Kindly provide me with the order number related to this query
So that I may assist you on this matter.
Awaiting your response.
Kind Regards
Nabeel.K
Nabeel.K (takealot.com)
Sep 26, 2024, 14:22 GMT+2
Hi Elmarette
Thanks for your patience.
Allow us to escalate the matter.
Once feedback is provided we will revert back to you.
Your patience will be appreciated while we are resolving the matter.
Regards
Nabeel.K
Elmarette Willemse
Sep 25, 2024, 21:07 GMT+2
Good day
There is the link that shows that the Handset origanally has only one charger.https://youtu.be/133bTqKtEuo?si=lmWu4PNQDBPfqu0o
Elmarette Willemse
Sep 25, 2024, 20:46 GMT+2
Any further info you can give us ...: Good day can you Please give me call please as it seems that takealot dont want accept my side of the return-missing accessories,I explain multiple time that I dont have any accesories left as I return everything that came with the package,I also sent a link of the unboxing of the Hisense U40 on youtube and there it also shows the the handset has only one travel adapter,and still my they declined my return,can you please Help me.
[66KKY4-W1GED]
EW
Elmarette W's update26 Sept 2024, 18:09
Reviewer Update
That their latest reply,please Help!!!
##- Please type your reply above this line -##
Your request ([Data & Privacy] Contact Us) has been updated.
Nabeel.K (takealot.com)
Sep 26, 2024, 15:59 GMT+2
Hi Elmarette
Thank you for your patience.
We regret to inform you that your return RRN-47YAO-6DON has been declined.
Your parcel has been handed to our courier who should deliver it back to you within 3-5 working days.
Your tracking number for delivery is: D01RRN47YAO6DON
To track delivery of your parcel, please visit: https://www.dpd.com/za/en/receiving-
parcels/track-my-parcel/
Should you have any further queries, please do not hesitate to contact us.
Regards
Nabeel.K
Elmarette Willemse
Sep 26, 2024, 15:22 GMT+2
Good day this is the ref of the return I will really be glad if this matter could be solve. (Your takealot.com return request | (MRRN-FM9XO-PV6W) ( Hisense Infinity
Regards
Elmarette
Nabeel.K (takealot.com)
Sep 26, 2024, 14:23 GMT+2
Hi Elmarette
I trust you are well?
Kindly provide me with the order number related to this query
So that I may assist you on this matter.
Awaiting your response.
Kind Regards
Nabeel.K
Nabeel.K (takealot.com)
Sep 26, 2024, 14:22 GMT+2
Hi Elmarette
Thanks for your patience.
Allow us to escalate the matter.
Once feedback is provided we will revert back to you.
Your patience will be appreciated while we are resolving the matter.
Regards
Nabeel.K
Elmarette Willemse
Sep 25, 2024, 21:07 GMT+2
Good day
There is the link that shows that the Handset origanally has only one charger.https://youtu.be/133bTqKtEuo?si=lmWu4PNQDBPfqu0o
Elmarette Willemse
Sep 25, 2024, 20:46 GMT+2
Any further info you can give us ...: Good day can you Please give me call please as it seems that takealot dont want accept my side of the return-missing accessories,I explain multiple time that I dont have any accesories left as I return everything that came with the package,I also sent a link of the unboxing of the Hisense U40 on youtube and there it also shows the the handset has only one travel adapter,and still my they declined my return,can you please Help me.
[66KKY4-W1GED]
##- Please type your reply above this line -##
Your request ([Data & Privacy] Contact Us) has been updated.
Nabeel.K (takealot.com)
Sep 26, 2024, 15:59 GMT+2
Hi Elmarette
Thank you for your patience.
We regret to inform you that your return RRN-47YAO-6DON has been declined.
Your parcel has been handed to our courier who should deliver it back to you within 3-5 working days.
Your tracking number for delivery is: D01RRN47YAO6DON
To track delivery of your parcel, please visit: https://www.dpd.com/za/en/receiving-
parcels/track-my-parcel/
Should you have any further queries, please do not hesitate to contact us.
Regards
Nabeel.K
Elmarette Willemse
Sep 26, 2024, 15:22 GMT+2
Good day this is the ref of the return I will really be glad if this matter could be solve. (Your takealot.com return request | (MRRN-FM9XO-PV6W) ( Hisense Infinity
Regards
Elmarette
Nabeel.K (takealot.com)
Sep 26, 2024, 14:23 GMT+2
Hi Elmarette
I trust you are well?
Kindly provide me with the order number related to this query
So that I may assist you on this matter.
Awaiting your response.
Kind Regards
Nabeel.K
Nabeel.K (takealot.com)
Sep 26, 2024, 14:22 GMT+2
Hi Elmarette
Thanks for your patience.
Allow us to escalate the matter.
Once feedback is provided we will revert back to you.
Your patience will be appreciated while we are resolving the matter.
Regards
Nabeel.K
Elmarette Willemse
Sep 25, 2024, 21:07 GMT+2
Good day
There is the link that shows that the Handset origanally has only one charger.https://youtu.be/133bTqKtEuo?si=lmWu4PNQDBPfqu0o
Elmarette Willemse
Sep 25, 2024, 20:46 GMT+2
Any further info you can give us ...: Good day can you Please give me call please as it seems that takealot dont want accept my side of the return-missing accessories,I explain multiple time that I dont have any accesories left as I return everything that came with the package,I also sent a link of the unboxing of the Hisense U40 on youtube and there it also shows the the handset has only one travel adapter,and still my they declined my return,can you please Help me.
[66KKY4-W1GED]