MM
Motlagoiloe M
1 reviews | Active since Oct 2015
07 Oct 2015, 10:02
Return not credited yet
I placed an order which was delivered to the wring address and I cancelled it over 2 weeks ago. My account has still not been credit and everytime I call to follow up I am told someone will get back to me. On the website it says the status of my return is unknown,
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takealot.com's replyOfficial
07 Oct 2015, 10:27Hello Senzenina,
We're sorry for delivering your parcel to the wrong address and for the inconvenience this has caused. Our complaints team is currently liaising with our returns department to get more insight into this matter. We'll endeavour to get this situation resolved as soon as possible. Our complaints team will be in touch to assist as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
We're sorry for delivering your parcel to the wrong address and for the inconvenience this has caused. Our complaints team is currently liaising with our returns department to get more insight into this matter. We'll endeavour to get this situation resolved as soon as possible. Our complaints team will be in touch to assist as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
Best regards,
takealot.com's reply07 Oct 2015, 10:27
Official
Hello Senzenina,
We're sorry for delivering your parcel to the wrong address and for the inconvenience this has caused. Our complaints team is currently liaising with our returns department to get more insight into this matter. We'll endeavour to get this situation resolved as soon as possible. Our complaints team will be in touch to assist as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
We're sorry for delivering your parcel to the wrong address and for the inconvenience this has caused. Our complaints team is currently liaising with our returns department to get more insight into this matter. We'll endeavour to get this situation resolved as soon as possible. Our complaints team will be in touch to assist as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
Best regards,