Return declined - no reason given

I purchased Naturex 100% Pure Acetone 5L - Blue from takealot on 9 December 2023. The product was delivered dripping on the 12th of December. As the bottle was still full I accepted the delivery and stored it in my workplace in an upright position to prevent it from leaking any further. The day after that I opened the bottle to inspect the contents, only to find out that it is one of those extremely cheap containers and that the cap does not seal, at all, no matter how much you tighten it. I promptly submitted a return request and packaged the bottle in a box. It was collected the next day on the 14th. Today, on the 18th, I noticed that the return was concluded, which is funny as no email was sent to convey this message, and to my surprise, takealot rejected the return, with absolutely no reason given, aside from some line about further email communication while no email was sent.. Now, I can only assume that the rest of the acetone had leaked out over the long weekend, but fortunately for me I have CCTV installed in my workplace which shows that the bottle was still full when packaged for return. So, takealot, care to refund my money? Or are you taking the side of the supplier who is selling highly flammable substances in cheap plastic containers?