Return

I returned my headphones to Takelot as they were broke months after me 2 months after me buying them. Takelot declined to replace my earphones due to customer negligence which understood. I got an email to say it declined from Danielle Stellenboom, to which I emailed and told her I understood and asked if they could return them to me as soon as possible. I didn't hear from them for a month. Then I eamiled again asking for them back and was rep**** to by a different consultant asking me to give them time to contact the department. I did which took over a week where I was told there was a delay in my return. I have been waiting for 2 months for my headphones and I still have not received them. So just know in case you want to return something to Takelot, it will take forever for it to be reviewed and get back to you.