1 reviews | Active since May 2015
Requested to Return an Item for refund in DECEMBER
Amazing how quick industries are to have your transactions go through their systems in seconds and deliver your parcels on time, BUT, God help us if one needs to return the item of refund purposes!!!<br> <br> I contacted TakeAlot over a month ago to collect my parcel that was not what I wanted. No one came to collect and my collection ticket was cancelled off the system - Why? I then sent the parcel back over a week ago with a delivery guy who came to deliver something for a work colleague. A week later the item is still waiting in the warehouse to be inspected for refund purposes?<br> <br> I feel like I'm being taken on a goose chase. I can say with integrity that the staff of takealot do not care about their customers.
We are terribly sorry about the way in which your return was handled. We understand that this may have inconvenienced you a great deal and we are working towards resolving this matter as quickly as possible.
Our complaints team has been liaising with our warehouse to confirm that the parcel has been received and we will conclude your request as soon as this process is completed.
Regards
Takealot.com
We are terribly sorry about the way in which your return was handled. We understand that this may have inconvenienced you a great deal and we are working towards resolving this matter as quickly as possible.
Our complaints team has been liaising with our warehouse to confirm that the parcel has been received and we will conclude your request as soon as this process is completed.
Regards
Takealot.com