Reliable

So far all has sailed well with [URL Removed] in my experience. Other online shops need to learn from these guys, especially \Spr...""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;634341;835833;9;2;0;1;0;0;2;15/01/30 13:00;151;NULL;15/01/30 12:12;15/01/30 10:29;P***-Poor service;8,71E+12;MUANDANYI TSHIKUVHE;***;Im just ****ed off with the way clientele treated me and please stop misleading people on Tv as if you can deliver, i lodged a case three weeks back someone called me and ever since she said i will call you back till today im still waiting for her.This is so unproffesional and disguisting and why do you deduct money from my account every month if you can't deliver.I work hard at the end of the month you deduct money from my account but you don't wanna work for that money,please step up and do your job cause this is just disguisting.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;134504;793934;20;2;0;1;0;0;2;15/01/30 13:32;151;NULL;15/01/30 12:55;15/01/30 11:01;Non Delivery ;***;The manager ;***;I ordered food to the value of R421.90 and when the food was delivered were two 500 ml cokes short. I have been trying to call Chicken Licken for almost an hour and their line is busy!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;392582;689574;14;5;0;1;0;0;5;15/01/30 16:03;151;NULL;15/01/30 15:28;15/01/30 13:32;always provides clients with great service;;loot;***;I have been shopping with loot for over six years now and they have never disappointed me. they offer products at very reasonable prices. don't stop the good work guys ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;563767;945;21;2;0;1;0;0;2;15/02/02 8:08;151;NULL;15/02/02 7:28;15/02/02 5:37;**** Hospital Plan;8,31E+12;;***;So my mom took out a hospital plan with clientele a while back. She had an injury which required hospitalization to her and my surprise clientele wants her to pay the hospital and claim there after. Please explain why would someone pay for a service were you would have to pay up front to claim back after? secondly who has R50 000 laying around? the hospital plan suppose to be there in case one would require hospitalization. From the complaints i have read on Hello Peter I will be getting my mom to cancel this plan as it worthless ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;758740;188;16;2;0;1;0;0;2;15/02/02 10:38;151;NULL;15/02/02 9:54;15/02/02 8:07;Charging me R275 per month, without a contract;5,01E+12;;***;This saga has not run it's life! The original complaint was that Cell C sold me a contract in an area without reception, the contract was eventually cancelled, expiring 21 Oct 2014. Cell C, however, has since deducted from my account an amount of R275 per month (the original amount was R565). I went to the Longbeach Mall shop, manager is Shaam, who followed up, after discussions with his manager, Eben, and reported that Cell C will refund me as the deduction was done in error. By the way, he looked on their records, I do not have a contract with Cell C, my name is not on their system! Unfortunately, on 1 Feb 2015, an amount of R275 was again deducted. If I take money from someone without their approval, it is called theft! Help!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;810762;574;41;2;0;1;0;0;2;15/02/02 10:41;151;NULL;15/02/02 9:49;15/02/02 8:10;Not paying back cancellation;8,40E+12;;***;I went to Moraleta Planet fitness to join the gym (seeing that they were advertising a special)<br> <br> Their systems were down so they could not give me a member number but I had to pay them in advance...<br> <br> They said that they will phone me the next day to give me a tag and member number.<br> <br> The following day came and no call. I then went there and asked them to rather cancel the contract.<br> They said they could not cancel it as there was no contract to cancel and I had to send a mail to customer service, which I did immediately... after 3 days no response from customer service, so I mailed them again...<br> after a week still no response.<br> <br> Fast to take your money... not so fast to give it back.....<br> <br> <br> Very very poor service<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;440430;372;9;2;0;1;0;0;2;15/02/02 14:42;151;NULL;15/02/02 13:54;15/02/02 12:11;Bad service;8,50E+12;Mamoko Mphela;***;On the 21/05/2014 A client of Santam Reversed into my car while i was in the office.<br> I have then reported this and submitted a claim with Santam's third party as i was not going to submitted this against my own Policy also with Santam as i was not even in the car. I then went to BMW and they gave me a quote of - R 17 000, they then told me to go to one of their panel beaters for a quote. i then did that and sent the quote to them, it was -R 20 000. They then returned to me with a offer of R8500. My car is a Audi A4 B8, i can not even replace the grille for that amount. Then they Told me that they will fit a secondhand bumper to lower the cost, Who in their right mind replace bumper with a second hand bumper on a R200 000 car. i will not except this, and if this is not sorted out i will also be moving my policy from Santam to another company. there is 4 cars and house content on this policy. you want to loose - R4000 a month just to save R10 000 once of its your choice.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;608280;372;9;2;0;1;0;0;2;15/02/02 14:53;151;NULL;14/09/23 14:18;15/02/02 12:22;Claim not resolved 4 Months ;9,00E+12;;***;My car was ****** 23 September 2014<br> <br> SANTAM & Censeo not following up & not resolving <br> Claim not getting resolved in 4 Months!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;626220;357;16;2;0;1;0;0;2;15/02/03 15:07;151;NULL;15/02/02 14:25;15/02/02 12:36;ITS TIME TO CONSULT CONSUMER PROTECTION ACT;8,11E+12;Vodacom;***;No one contacted me on this query, I am writing this for the 3rd time <br> <br> I refused to collect BLACKBERRY Z10 @ Vodaworld, but no one is contacting me regarding the way forward, the best thing for me is to STOP the debit order since they are just deducting my money for something that I do not have.This month they have deducted my money for the last time. Also I am going to inquire to Consumer Protection Act for a way forward since I see that you don't care about me as a customer, for sure you have too many customer in a way that you don't regard me as a customer. I am sure I will find a better service provider out there who will treat me like their only customer.Z10 does NOT work & I will not take it back, JOB NUMBER ***2. The consultant who assisted me told me that the phone has a problem & every time it gives me problem they will give me a new one, this is not about having a new phone after every 3 months, this is about having something that work, does that mean after every 3 months I have to lose all my data, what about after 24 months of my contract who will fix it? The consultant inform me that after 24 months I will have to fix if from my pocket??????<br> <br> I WONT TAKE Z10 BACK;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;811272;85;16;2;0;1;0;0;2;15/02/03 9:10;151;NULL;15/02/03 8:07;15/02/03 6:39;Very unhappy user;9,20E+12;Unknown;***;I am very disappointed and angry at the situation that I have been placed in. I have been with Nashua for 5 years, and with the migration my banking details have been lost. I have been in to Altech Brooklyn twice to add my banking details for my account to be debited, and phoned in twice as well to confirm, and this is the third month that the debit order did not go off. And I am not in the mood to go in again. So I have a good mind to cancel my contract completely. This is ridiculous. It can't be that difficult to load details correctly. I cannot afford three months worth of account debits. I expect it to already be deducted from my account, as on my part I have done more that expected of a client. I am never in my life referring ANYONE to Altech. I understand the pressure, but this is not suppose to be such an issue. Planning for such a takeover has to be well planned, and I don't see that. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;153456;765374;14;2;1;1;5;3;5;15/02/03 10:17;151;1;15/02/03 9:15;15/02/03 7:46;Exchange still not credited. ;;;;Good Morning<br> <br> I have logged an exchange or credit request quite a while ago and still have not been credited.<br> I have been very patient but my customer experience with Takealot is starting to turn very negative. This is also the 2nd time I have to exchange the exact same item as both was faulty.<br> <br> i logged the exchange on 16 Jan 2015<br> Received at warehouse 21 Jan 2015<br> <br> Still not credited.<br> <br> Reference: RRN-34d0-fb50;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;768362;163;14;5;0;1;0;0;5;15/02/03 11:12;151;NULL;15/02/01 12:00;15/02/03 8:41;WOW!! These people ROCK!!;;All staff;;I have been using Spar in Umdloti for the past 4 years, where I have been living for the majority of that time. I have ALWAYS received the utmost AMAZING service from all the staff there. They always carry a huge smile, greet me, the Spar's cleanliness is always impeccable, and the staff are always willing to go the extra mile for anything! Shantha in particular always jokes around, and greets the locals at the Spar with a great attitude and shows interest in conversing with them. It's also not often that you walk into a retail shop that has it's shelves neatly packed, and always stocked very well... WELL.. Spar in Umdloti is always up to shape when it comes to this, even over holiday seasons when it is chaotic beyond belief in there.<br> <br> Thank you all for the most amazing service, PLEASE keep it up!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;92866;793962;16;2;0;1;0;0;2;15/02/05 14:43;151;5;15/02/03 14:05;15/02/03 12:12;Liable for damage;6,21E+12;Angelo Murphy ;***;I contacted Telkom online on 15 January 2015 and spoke to Angelo Murphy. I reported that there is a Telkom cable hanging from my roof. It is swinging in the wind and is currently stuck in a tree. If it comes loose, it will go break my windows and rip the gutter from my wall. The cables should have been removed when the previous owner moved, but it was all left here. I do not have a Telkom line and the cables need to be removed. I provided my residential address and contact number and Angelo undertook to log a call for a tech to come out and fix it. I have not heard from Telkom since.<br> I am therefore hereby formally informing Telkom that they will be liable for any damage to any part of my property as a result of this Telkom cable.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;764324;704391;9;5;0;1;0;0;5;15/02/03 15:56;151;NULL;15/02/03 15:22;15/02/03 13:25;Best Customer Swervices provided Ever;8,51E+12;Douglas Khoza;***;Excellent advise given there and considering doing the cross-selling method where i have taken an Accidental Cover with the com[any.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;594948;540;1;5;0;1;0;0;5;15/02/03 16:44;151;NULL;15/02/03 16:11;15/02/03 14:13;I DO NOT OWE YOU ANYMORE;8,31E+12;Ella EDC Department;***;Hi,<br> <br> Please note that I settled this account as per attached, and it was explained to me that the ITC update will take place the next month.<br> I have been calling through to the African Bank EDC Department, and every agent I speak promises me that they will send a report through to ITC to have my profile updated.<br> I get moved from one call center department to the next and to this day nothing is happening.<br> <br> I am frustrated because I want this African Bank off my profile.<br> Is there anyone willing to assist me?<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;414687;793962;16;2;0;1;0;0;2;15/02/06 8:42;151;NULL;15/02/04 7:56;15/02/04 6:11;STILL waiting ADSL line move;8,71E+12;;***;In the beginning of January we app**** to move our ADSL line as we moved to the East of Pretoria. We went to the Telkom store in Woodlands Boulevard AFTER numerous calls to Telkom. They gave is a reference number and said the technician will be there 15 Janyary 2015. Needless to say the technician did not pitch. After a few emails and calls, I got the number of the operational manager - NO help at all. The excuses was the same every day. Sunday 1 February we went to Telkom once again. Tey gave us the same reference once again with yet another date.<br> <br> The money that they said will be deducted has been deducted - but still NO internet.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;140759;724;14;2;0;1;0;0;2;15/02/04 9:59;151;NULL;15/02/03 9:20;15/02/04 7:28;Ackermans in still charging me...;8,31E+12;;***;I wish to make a complaint against Ackermans. Last year I settled my arrears of my account. However I am still receiving statements that tell me I owe Ackermans. This is pathetic service from their financial department as I owe them nothing and someone clearly is not doing there job correctly. I feel very upset as a customer because it is not just good enough to settle your account, you have to babysit retails stores by proving that you paid the amount. As their staff is *********** to do their job. I am very unhappy with Ackermans at this stage and feel that as a customer I would not recommend them to others.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;146164;717252;20;2;1;1;5;3;5;15/02/05 9:06;151;2;15/02/04 19:30;15/02/05 6:35;Basic food not available at Maxi's;;;***;We decided to visit Maxi's in Northgate on the 4th Feb 2015 for supper. We ordered a chicken and avo tramazzeni. The tramazzeni was very hard and difficult to eat and we didnt know if they gave us something stale. Not very appetising. My partner ordered a side of pap and tomato gravy. After about 10 mins, we were told they have run out of pap. This is a basic south african staple. We waited almost 40 minutes for our food, which in the meantime they could not make a fresh batch. This leads us to believe some of the food is either frozen or not cooked to order. We shall not be eating there again as it was a rather unappetizing supper!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;812518;196;23;2;0;1;0;0;2;15/02/05 10:32;151;NULL;13/10/15 0:00;15/02/05 8:01;Car ****** - Contract not stopped;***;;***;My vehicle has been ****** in October 2013.<br> I have cancelled my contract with Altech. <br> The contact person was at Post Response Support. He informed me that he will arrange the cancellation.<br> The following month the debit order still went through. I again contacted him and he again said he will follow up.<br> Still the debit order went through every month. He eventually mailed a Pre_Legal Advisor.<br> That person informed me that the contract had indeed been cancelled. BUT....the debit order still went through this month. I also still heard nothing from their refund department. <br> I have to say that I will not recommend Altech as a service provider. Their delivery on promises is non existing.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;618531;25;1;2;0;1;0;0;2;15/02/06 7:56;151;NULL;15/02/06 7:15;15/02/06 5:25;complaint;6,71E+12;;***;ive been leaving messages on the voice mail for credit card legal collections for 2 weeks now no one has called me back after 2 weeks ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;498740;624;4;2;0;1;0;0;2;15/02/06 15:49;151;NULL;15/02/06 15:16;15/02/06 13:18;Samsung poor service, attitude and product;;;;We have a vacuum cleaner from samsung, been a year and it stopped working on and off, took it all way to woodmead to drop off and then collected it to be told was fixed. got home and lasted 5 mins until stopped working again. took it back to woodmead to be told i must use for 5 mins and then give it a break too cool down !! what is the point of getting a vacuum that you can only use for 5 mins and then have to wait for it to cool down. unreal. said they would look at it, got it back and now doesnt work at all. will never buy samsung again.then a guy called after writing report on hellopeter and was all awesome saying they will help and sort out the problem and even fetch vacuum so was really impressed. that was over 2 weeks ago and have sent a few emails now and no response back at all so am back to square one without a vacuum and wondering what the point of him calling me was. month later and not even a call from samsung. what a useless company, stick to SONY all the way<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;250661;770649;34;2;0;1;0;0;2;15/02/06 15:56;151;5;15/02/06 15:13;15/02/06 13:25;Deliver before Christmas - really;***;;***;I ordered a product from groupon with the advertising on the add saying deliver you product with in 24 hrs to your door.<br> <br> Guess what still waiting... Sorry honey no christmas present as gourpon did not keep to your promiss. - worst of al l got conformation that they my parcel was dispatched a month ago ( this all via email)<br> <br> I have been quering by sending mail reguest from their webpage. With conformation mails recieved that they will attend to my call with in 3 days... guess what. still waiting..<br> <br> Realy shocking service Groupon;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813864;574;41;2;0;1;0;0;2;15/02/09 12:44;151;NULL;15/02/09 11:58;15/02/09 10:13;Just Gym continues to debit my account;PF ***;Planet Fitness Just gym;***;On the 7th November 2014, i paid out the fee R405.06 to have my membership terminated and yet in December and January they still continue debiting from my account. On the 7th Nov 14 i spoke with the agent and he calculated my payout so that they can terminate my membership, the very day i made the payment and later send him the proof of payment. He said he is logging my termination and yet up to this day they keep debiting from my account. When i contact them they keep saying they will repay my money in 14 days. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;307816;540;1;2;0;1;0;0;2;15/02/09 14:46;151;NULL;15/02/09 13:59;15/02/09 12:15;ACCOUNTS;8,10E+12;;***;I am getting Statements from AFRICAN BANK and NRB RISK SOLUTIONS with different balances. AFRICAN BANK agreed to grant me 20% discount for all the accounts, my initial request was to get the agreement in writing. ANTHEA MOODLEY the sttlement letters you sent to me on Tuesday 20-January did not reflect the 20% discount, which means, i have not received what I was looking for. You need to sort out this confusion. If you cannot deal with this, I will have to refer the matter to CREDIT OMBUDSMAN. I am not going to communicate with NRB again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;481049;748518;4;2;0;1;0;0;2;15/02/09 18:44;151;NULL;15/02/09 17:40;15/02/09 16:13;not so smart TV;8,21E+12;;***;I run a Plex Server at home, and I was planning to get a new TV.<br> So I found a Plex Client for Samsung and LG, but as I have a very low opinion of Samsung, my only option was LG. <br> I went out and got myself a LG Smart TV because of one app. Now I think getting a normal TV would have been a better choice.<br> I contacted LG because of the Plex client not being available on the LG Smart World, the response was not professional at all. Also what gets me is the Developer is not to blame for the app not being supp**** and sold in SA. Oh and if I have PlexPass why would I need to pay.<br> <br> Greetings, this is SmartTV Helpdesk.<br> <br> Upon checking with the department in charge regarding the 'PLAYz Media' App, we<br> were advised that the App is not available in South Africa.<br> <br> Since only free service is available in South Africa, unfortunately there is no<br> plan on launching the 'PLAYz Media' App, a paid App in South Africa.<br> <br> Please be informed that available premium contents and App services can vary by<br> country depending on the decisions that developers and sellers make.<br> <br> Now LG is like Samsung Promise you the wold and give you the toilet.<br> Don't they relays what one person can do?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;814276;33;1;5;0;1;0;0;5;15/02/10 8:51;151;NULL;15/02/10 8:08;15/02/10 6:20;Best consultant in and bank;***;Rita de Klerk;***;We (DKD Machine Services) opened our account with FNB last year and have had the best experience we can possibly imagine. The account was opened without any hassles and we have been contacted by Rita de Klerk a few times with ways that we can save on banking charges and this has always saved us money at the end of the month.<br> <br> Thank you for the great service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;169228;33;1;2;0;1;0;0;2;15/02/10 11:26;151;NULL;15/02/10 10:46;15/02/10 8:55;No Access Bond if no savings account;8,11E+12;;;I bought an investment flat two years back and went with FNB Home loans as they gave me the best rate although I bank with Nedbank and have done so for almost 15 years. I was under the impression that I had an Access bond, which was why I had been paying additional money into the loan. Last year I found out that I did not have an access bond and that all additional funds in my account would not be accessible. I emailed to find out if I could change the bond to an access bond and was told yes, if I switch my salary to FNB. This I will not do. I spoke to my home loan broker and she stated that there was a way for me to get my funds out at any point and said that someone at FNB would contact me to explain this to me. And no one even bothers. I have to wait till I have a specific percentage paid off on my bond until I am able to transfer it. <br> <br> I refuse to switch banks. And I don't want my additional funds now. I want the OPTION that if I need them in the future that I can access the excess. And FNB is not being very helpful. So I will switch once I can. And I will not bank with FNB again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;802161;1233;21;2;0;1;0;0;2;15/02/10 11:51;151;NULL;15/02/10 11:07;15/02/10 9:20;metropolitan dnt care about widows n their kids;***;elaine sylvester;***;my name is sheilla my husband passed in 2013 since then I lay a claim at metropolitan of his annuity retirement funds I sent all due documents nided BT everytym I go to mutchellsplain to c wants going on elaine keeps callings the head office telling me they want another document the same I sent n she fax them 100times till now I never receive any money from metropolitan I am so angry dissapointed hurt coz I have kids;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;312133;359;20;5;0;1;0;0;5;15/02/10 12:54;151;1;15/02/10 12:21;15/02/10 10:23;Thank you!;;Wanda;***;I complained about speed of service at this KFC recently, which is normally very fast.<br> <br> The manager, Wanda apologised and gave me a free meal!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;807257;33;1;2;0;1;0;0;2;15/02/10 14:10;151;NULL;15/02/10 13:34;15/02/10 11:39;Premier Bankers not available;7,20E+12;;***;What is the sense have a platinum account, with a premier banker as your point of contact, when you cannot get hold of them.<br> I waited 15 mins on line and no one picked up the call<br> No service at all ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;549535;807;14;5;0;1;0;0;5;15/02/11 8:20;151;NULL;15/02/11 7:40;15/02/11 5:49;WELL DONE GAME SANDTON;0;Lydia/Thando;***;Yesterday I purchased a Fort Knox door lock which was marked at R90. When i got to the till, it scanned at R190. I immediately told the cashier Thando to leave the item out. She then told me to go and check the price again. She also accompanied me to the shelf. We found that the item was under the price of R90. I checked the barcode of the item and it did not match the PLU tag. So i told her, it's fine as the price is not thr same and some other cusotmer might have placed the item in the wrong space after looking at it.<br> <br> She then called her Manager Lydia who changed the price to R90. I was amazed as i was willing to leave it as I am sometimes gulity of placing an item back in an incorrect place thus misleading the next customer. Lydia informed me that the price I saw is the price I should pay.<br> <br> I was shocked and delighted at the level of service the Game Sandton afforded me. You truly made my day. I think it is only fitting to recognise great service as most people and quick to complain but always reluctant to compliment great service.<br> <br> Once again a big thank you.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;814982;793962;16;2;0;1;0;0;2;15/02/11 11:54;151;NULL;15/01/23 11:13;15/02/11 9:23;No service from Telkom ;***;;***;Hi<br> I have logged a faulty line on 23 January ***. It states that my problem will be resolved in 2 days. To date I have had no response from Telkom. I have phoned back 4 times. Each time getting a response that my faulty line was logged and I will get feedback within 48 hours. I have logged this via the call centre, via sms and via email. Still no response. <br> My telephone line has not been working since 23 Jan but I'm still paying for my line? <br> How else can I get proper service from Telkom? I have tried all the channels available to me. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;552511;793962;16;2;0;1;0;0;2;15/02/11 13:15;151;NULL;15/02/09 12:36;15/02/11 10:44;ADSL line not working for 3 days. ;8,71E+12;;***;My home ADSL line has not been working for three days. Since I am an honours student I need the Internet to do research for tasks. Afrihost said that there is no problem on their part and that they would escalate the issue to Telkom. That was 2 days ago. And still nobody has called with feedback and I still don't have internet. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;576800;648;14;2;0;1;0;0;2;15/02/11 16:18;151;NULL;15/02/11 15:43;15/02/11 13:47;PATHETIC ;tba;All Clicks Staff;***;We have an emergency with medication, and the clicks staff are to ***ing pathetic to answer the phones!!!<br> they have 2 phone numbers and both are just ringing!!! <br> Seriously if this leads to anything happening to my fiance i will make big ***!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;480467;353;5;2;0;1;0;0;2;15/02/11 16:32;151;NULL;15/02/11 15:50;15/02/11 14:01;Still waiting;7,60E+12;Asie;***;I have been trying to send the proof that multichoice wanted from me to the given email address but keep getting the same message. Fail to deliver. There is no way of contacting this person as i was previously told. Multichoice is trying to pass the buck. They do not have any record of me phoning them on the 19th of january. But I'm sitting with a phone record that states otherwise. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;323161;61;22;2;0;1;0;0;2;15/02/12 9:53;151;NULL;15/02/12 8:52;15/02/12 7:22;Discovery not interested in having me as a client;8,60E+12;call centre;***;In January, I went online & requested a quote from discovery health. Within minutes I received a call from a lady named Loreal. She was very friendly & helped me through the application. I then received an email stating what documents I had to submit. I realised that she had made a mistake & I informed her, she told me I had to write a letter to say it was a mistake. I told her it was no fault of mine & I don't see why I should write a letter. She didn't even try convince me to stay because I said I wanted to cancel. Someone called me a week later & said they would sort it out & get Loreal to call me, she didn't. Then I sent them an email complaining about the service. A lady called Louise/Louisa called me, I was at work & requested her to call me later as I was at work, she never did. I sent another email & have not received a response or call back. I am really disappointed in this service & am beginning to think that should go with another provider because if this is their service before I even join, it might be worse once I am a member.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;604585;203;9;5;0;1;0;0;5;15/02/12 11:16;151;NULL;15/02/12 10:43;15/02/12 8:45;Call centre efficiency ;***;milly ray hendriks ;;Thanks for quick and efficient service. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;380921;33;1;2;0;1;0;0;2;15/02/12 13:53;151;NULL;15/02/12 13:14;15/02/12 11:22;NO FEEDBACK;***;Tebogo Mathlombe;***;ON 21/01/2015 I SENT AN APPLICATION FORM FOR A FURTHER LOAN. ON YOUR WEBSITE YOU CLAIM TO GIVE FEEDBACK WITHIN 8 HOURS. <br> <br> ON 28/01/2015 I HAD TO PHONE FOR FEEDBACK AND WAS TOLD I NEED TO SUPPLY PROOF OF ID AND RESIDENCE, WHICH I DID.<br> <br> ON 11/02/2015 I SENT AN E-MAIL TO TEBOGO REQUESTING FEEDBACK ON OUR APPLICATION - NO REPLY!!!<br> <br> TODAY, 12/01/2015 I HAD TO PHONE TO FIND OUT WHAT IS GOING ON, ONLY TO BE TOLD THE APPLICATION WAS DECLINED ON 30/01/2015 DUE TO AFFORDABILITY. ***?????<br> <br> IS THE WAY YOU TREAT YOUR CUSTOMERS???? <br> <br> I WANT MY APPLICATION TO BE RELOOKED AT BY ANNEMARIE BOTHA, AS SHE WAS THE ONLY ONE I HAVE RECEIVED GREAT SERVICE FROM IN THE PAST!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;471808;353;5;2;0;1;0;0;2;15/02/12 17:27;151;5;15/02/04 16:12;15/02/12 14:56;Payment does not reflect on system - no service;***3;;***;I am a loyal dstv subscriber for nearly 7 years and pay my subscription everymonth via EFT. On the 4th of February my services was suspended apparently due to late-payment. I phoned customer care and they said I must pay R123.33 to get re-connected which I did. Nothing happened still no services. Then I emailed and they said my payment for February is not reflecting and I need to send them proof of payment. I went to my bank and got a STAMPED statement and emailed it. I've paid for January on 01-01-2015 and for February on 31-01-2015 via EFT like I always do. Nothing happened still no services. I went to my nearest Multichoice Agency which is in Standerton (60km away) to sort this out. The manageress again emailed the proof of payment to Multichoice. Multichoice responded with automated email CASE NUMBER: *** NOW A WEEK LATER WITH NO DSTV SERVICES AND customer care that keeps telling me my payment doesn't reflect I'm fedup. I'm in matter of fact R123.33 ahead because of the payment I made (to get reconnected) on 04-02-2015 JUST SORT OUT THIS F MESS!!! My acc nr ***3;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;815862;33;1;2;0;1;0;0;2;15/02/13 8:30;151;NULL;15/01/15 7:27;15/02/13 5:59;********** Tx Not Reversed -FNB account unsafe; ***6;;***;It is common to conduct business online and i always believed my FNB account would be safe if something ***** happened. I was wrong. I came across a site (ask [URL Removed] that offered a free cell phone if i filled out a short survey. I did this and was asked to pay only a shipping fee of R24 for the free gift which i did. About 3 days later i was shocked to find an additional charge of around R1200 to my account from the same company. I immediately filed a credit card dispute and lodged a ***** complaint with FNB. After a long time (about 30 days) FNB reversed the transaction. I cancelled my card and considered that the end of the matter. I was stunned when about a month later the same R1200 odd was charged back to my account. I contacted the bank who explained they received a voucher from the supplier and that according to them i had an active membership with them. I tried to explain to the FNB that i never signed up for any membership and that it was done automatically by the company without my knowledge or consent. To date my money is still missing, i have not received any product. This was a **** but FNB believes ******** and not me. It is not safe to use FNB card online;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;534241;772353;9;2;0;1;0;0;2;15/02/13 16:01;151;NULL;15/02/13 15:17;15/02/13 13:30;Claim payout delayed;Claim nr 865772;Kelebogile Hlatshwayo, Ravi Jadoonandan;***;We have been with Discovery Insure for about 3 years now and had 4 claim and 3 of these claims have been problematic. The latest claim is for a motorcycle that was written off. Firstly it has taken 1 month to get them to settle it and now we are struggling with them to pay out our claim.<br> <br> Discovery Insure is THE WORST INSURANCE to be with and I will most definitely not recommend them to anyone. <br> <br> We secured a replacement vehicle for the amount of our payout but lost this due to the incompetence of Lebo and Ravi that obviously have no idea how to process a claim.<br> <br> I am so sick of Discovery and their empty promises. <br> <br> I am cancelling my contract with Discovery with immediate effect. <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;692872;1213;14;5;0;1;0;0;5;15/02/13 16:20;151;NULL;15/02/13 15:37;15/02/13 13:49;Shopping Online Is Always Pleasant With MRP;8,91E+12;;***;Good Day,<br> <br> I just wanted to take a moment to express my deep appreciation for MRP On-line Shopping.<br> Once again, the goods I purchased on-line were delivered to me in immaculate condition and speedily.<br> <br> I have placed more than 12 orders on MRP On-line since 2012 and they all have been delivered to me in a timeous manner and in good condition.<br> <br> Thank you very much for the outstanding service!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;578960;353;5;2;0;1;0;0;2;15/02/15 14:37;151;NULL;15/02/15 14:05;15/02/15 12:06;DSTV keeps getting cut after payment has been made;5,81E+12;Call centre/ accounts;***;Hello,<br> <br> Payment has been made for the month of February for my DSTV bouquet. I emailed Proof of payment and everyday day my DSTV gets suspended from service. <br> <br> It has been cut off more than 8 times and each time I have to call the call centre and send pop.<br> <br> I have had to call the call centre daily to reactivate my account. This is bad service and I have had enough of waiting on the phone and having to send my proof of payment daily. <br> <br> I am now overseas and had to call the call centre again to reactivate the services for my son at home. I am told I need to send proof of payment again. <br> <br> This is ridiculous as I am away and feel that the accounts department is at fault and this needs to be sorted out asap!!!<br> <br> Please advice on what to do to get this sorted. I am wasting my time and money daily on this matter and it is getting very frustrating.!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;807561;353;5;2;0;1;0;0;2;15/02/15 19:55;151;NULL;15/02/15 19:07;15/02/15 17:24;Multichoice Box Office Rentals;7,11E+12;Manager;***;Four weeks ago I paid R120 into my Boxoffice account for rental of movies on my Explorer. Every time I try to make a rental by sms-ing the automatically generated code, it says that my request could not be processed despite the fact that there are funds available. I wasted my time and money by trying to call Multichoice several times. I think it was already 11 times about the same problem. Whenever a consultant answers I asked to be put through to the manager on duty. I spoke to several managers who promised me that they will resolve the problem and that they will personally call me back, which never happened. Every time I call they escalate the problem to IT department who cannot be contacted. I doubt that they even have their own It department as the manager told me that they have to walk to another premises to provide them with the details of the problem. They are untrained people since they cannot even sort out a simple rental process or determine the real problem for four weeks now. I need a solution as I am a paying premium customer but cannot enjoy the benefits of being a premium subscriber. I need a solution.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;642387;818614;18;2;0;1;0;0;2;15/02/16 15:06;151;NULL;15/02/16 14:23;15/02/16 12:35;Beware of these people;6,21E+14;Brian and Manager;***;I purchased some change over switches from Voltex a while back. Upon installing the switch i found it to be of poor quality. I returned the product and requested my money back. I was informed that the cannot refund me and the product had to be send back to their supplier for credit. Two days later i was informed that i can collect my money. Upon arrival i was informed that they cannot pay me in cash as i payed with a debit card. I was given a Cheque and it is now a week later and i am still waiting for the cheque to be cleared. So it is a week later, i am without switches and R6200 short on my budget...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;401224;879944;27;5;0;1;0;0;5;15/02/16 16:49;151;1;15/02/16 16:11;15/02/16 14:18;Excellent service!!!;;CHECK IN DESK;;On Saturday 14/02/2015 I took my sister in law to Check in at OR Thambo Airport. We were late and she had to travel with two dogs to George. At first we were told that the dogs can't go with but the staff managed to work all together and made the necessary arrangements to get the two dogs on the plain. Thank you [URL Removed] staff at the check in counter for your quick response ,excellent service and going the extra mile. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;817225;188;16;2;0;1;0;0;2;15/02/17 9:49;151;NULL;15/02/17 9:04;15/02/17 7:18;Feels like theft;***;;***;My data contract with cell c ended and i was not notified that once my contract ends, they will charge me 3 times more than my initial contract amount. In today's economic times, one cannot simply pay three times more for the same service and not be notified that they plan on doing it. It feels like they stole from me...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;220739;47;21;5;0;1;0;0;5;15/02/17 11:13;151;NULL;15/02/17 10:36;15/02/17 8:42;Thank you, Marcus;6,71E+12;Marcus;***;A huge thank you to Marcus of the Service Dept at Liberty Life who assisted me with regards to my life policy. As there has been a strike at the Post Offices, I never received notification that my monthly payment on my life policy had not gone through. After noticing that my monthly payment had not gone through from my banking account statement, I contacted Liberty Life and got through to Marcus. After some investigation, Marcus found that I had been paying in advance and that my policy was only one month in arrears. He arranged to have the arrear amount deducted from my banking account this month and that my policy would stay in force. Thank you, Marcus, for going the extra mile and taking all my flack over the phone. You handled the query and came up with a solution. Thank you, thank you, thank you.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;677937;342;21;2;0;1;0;0;2;15/02/17 12:16;151;NULL;15/02/17 11:36;15/02/17 9:45;RA Paid Up;SG***8;Claims Dept.;***;Good day, I am battling to get Sanlam sky to transfer my paid up RA to discovery and this is affecting my accumulation of interest on my hard earned cash. Can someone five me urgent feedback on this matter.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;121442;873;41;2;0;1;0;0;2;15/02/17 16:49;151;3;15/02/17 16:06;15/02/17 14:18;Liberty Membership not linked at Virgin Active;5,41E+12;Humewood branch;***;My son joined Liberty health as of 1 Dec 2014. <br> Went to VA, Humewood to join and be linked to Liberty's \Own our own Life\"" rewards programme.<br> He paid his dues.<br> Liberty refunds 2 weeks after month end.<br> I phoned Liberty on 2 Feb to find out about the refund.<br> They said my son wasn't linked - nothing they can do till VA links him.<br> Spoke to Thomas at VA on 4 Feb = he committed to reply back on 6 Feb<br> He said he would send the query to his regional office - he anticipated there would be no problems.<br> Spoke to him today - he is still waiting for reply from his regional office.<br> Spoke to Liberty today - my son is still not linked!!<br> <br> """