Refusing to replace products delivered in damaged condition

Ordered a chest of drawers with a cot intended to be used as a set. The chest of drawers was delivered damaged through the packaging (obviously manhandled by the couriers). The courier guy did the delivery. Besides waiting 5 minutes for the delivery guy to finish a personal call before unloading the stuff, he also insisted I take delivery of the damaged chest of drawers and log a return to get it picked up again.

After logging a return immediately, the chest of drawers was picked up, but no feedback received as yet. When I email Takealot, they just say that I need to wait 48 hours for feedback on the return and never respond.

Honestly feel like retuning the cot as well for a full refund since we no longer have the chest of drawers and just go buy a full set elsewhere.