REFUSED TO REPAIR/BAD SERVICE

ONCE AGAIN I HAVE TO REPORT TAKEALOT FOR NOT WANTING TO REPAIR AN ITEM I BOUGHT FROM THEM AND ARE NOW CLAIMING THIS IS DAMAGE I DONE TO THE DEVICE AS STATED BY Sikhumbuzo Mathebula , THE BEAM BETWEEN THE LAPTOP AND THE SCREEN CAME LOOSE THE SCREEN ITSELF WAS LOOSE AS WELL UPON RETURNING IT . PLEASE EXPLAIN TO ME HOW AN ADULT THAT ISS CURRENTLY USING A LAPTOP DAILY TO WORK CAN DAMAGE SOMETHING SHE PAID FOR TO USE FOR HER STUDIES . THERE ARE IMAGES ATTACHED WHICH I CANNOT EVEN VIEW. THE BEAM NEEDS TO BE REPAIRED OR THE ITEM MUST BE RETURNED TO TAKE ALOT AND MY MONEY GIVEN BACK TO ME I CANNOT DEAL WITH SUCH AN *********** TEAM EACH TIME ,I WILL DEFINITELY DELETE MY APP AND UNSUBSCRIBE TO TAKEALOT AND DELETE MY ACCOUNT . THE SERVICE I HAVE RECEIVED IN THE PASSED 6 MONTHS FROM YOU IS RATHER APPALLING . FOR SUCH A HUGE REPUTABLE ONLINE STORE I AM DISGUSTED .

I WANT MY LAPTOP TO SENT BACK REPAIRED OR A FULL REFUND OF MY ITEM PURCHASED . YOU SERVICE IS TOTALLY SICKENING ...