Refuse to refund

<p>I returned items to Takealot.com. When the courier collected the items, he took pictures to prove that the items were collected. Takealot insist that they never received the one item and refuse to credit my account. This stupid Wendy Mobo arranged a collection - she simply cannot understand when I say the product has been returned more two weeks ago. She also is too stupid to check the courier's photo's to establish wheter the product has indeed been returned. They just insist they never got the item and refuse to credit my account.</p> <p>This is the item: Russell Hobbs - ESSE Jug Blender<http://www.takealot.com/russell-hobbs-esse-jug-blender/PLID ********** 5></p> <p>Anna Edwards</p>