1 reviews | Active since Oct 2016
Refusal to Repair
<p>By law, if a product is sent back as a whole, then you are entitled to an exchange or a refund or, also by law, if the product is not sent back as a whole, only part of, being my Lenovo Yoga tablet, should be repaired/exchanged regardless of the accessories.</p> <p>I have had the tablet for only a few months before it just suddenly turned offand stopped working altogether. The tablet could not even charge.</p> <p>Accessories or not, by law, I am entitled to a repair/exchange.</p> <p> </p> <p>I am entitled to having a new one placed or the sum of' for screen protector on the new tablet if exchanged. And yet it was not acknowledged by TAKEALOT.</p> <p> </p> <p>Refusal and no acknowledgment about my tablet.</p> <p>Very, very disappointing.</p>
Hello charlene-marshall,
We're terribly sorry about the unpleasant experience you have had with your return.
We have tried to reach out to you via telephone to provide you with details and to settle your concerns accordingly, but to no success.
We have sent you an email in the meantime and will reach out to you as soon as you respond.
Regards
Takealot.com
Hello charlene-marshall,
We're terribly sorry about the unpleasant experience you have had with your return.
We have tried to reach out to you via telephone to provide you with details and to settle your concerns accordingly, but to no success.
We have sent you an email in the meantime and will reach out to you as soon as you respond.
Regards
Takealot.com
