MC
Manoli C

1 reviews | Active since Aug 2009

06 Sept 2015, 13:33

Refund on price difference.

I purchased a TV on takealot's spring sale on Thursday and it was promptly delivered on Friday. Excellent service as usual!! <br> <br> This morning I wanted to send the link to my buddy because he's also looking for a small TV for his bar. I was surprised to see the same deal going for R478 cheaper. I was semi-depressed, but then I decided to mail takealot and query why the price had changed. Even though it's a Sunday, I got a reply apologising for the difference in price and was immediately credited with R478 to my account. <br> <br> Thank you takealot!! You guys are doing it right! You continue to impress me every time I deal with you guys.<br> <br> Cheers<br> Manoli

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Replies (1)
takealot.com
takealot.com's reply06 Sept 2015, 15:23
Official
Hello manolic,

Thanks for sharing your recent experience with us. We're glad to hear our customer service team could get you sorted out over the weekend already. We appreciate your recommendation to your friend and look forward to your continuous support.

Enjoy the last bit of your weekend!

Cheerio,
takealot.com

Best regards,