1 reviews | Active since Jun 2010
Refund Nightmare
<p>This is not my first time that I had a problem with getting a refund from Takealot after they told me the refund was processed. I was told by takealot call centre agent that the refund was processed on the 07 Feb 2016 and now it is the 20 Feb 2016 and still nothing in my account. They just say I must check my bank account, which I do but no refund reflects. Its amazing that one buys so much from them and they doing a good job, but if only they could sort out refund part. If this is going to be a continous problem, then I may have to seek alternative online sites for peace of mind, knowing that should a refund be requested it actually lands in your bank account.</p>
So now that I went to thoroughly check amongst the previous months statements, Takealot has actually refunded me the same day that the item was returned and only concluded the refund 10 days later. Thanks Takealot!!!... Keep up the good work.
So now that I went to thoroughly check amongst the previous months statements, Takealot has actually refunded me the same day that the item was returned and only concluded the refund 10 days later. Thanks Takealot!!!... Keep up the good work.