1 reviews | Active since Nov 2016
Refund inconvenience
<p>A week ago I returned an item and clearly selected the option to be refunded instead of my account being credited. I received confirmation that my credit card would be refunded within 5 working days (i.e., 7 days) but nothing happened. Today I phoned, only to find out my instruction was ignored and that I need to wait ANOTHER 5 days. In the mean time I have to fork up the interest on my credit card because of Takealot's disregard and carelessness. So in the end I will have to wait about 14+ days to get my money back and it would have been longer if I didn't notice and query it soon enough. Even though I expressed my dissatisfaction with this, they still refused any effort in finding a speedier way to refund me. Why should I ever consider using Takealot in future?</p>
