REFUND FOR FRIDGE TAKEALOT’s repeated ERROR

Order*** You can’t speak to a manager. Escalated twice on the phone for 40 minutes. NEVER BUY A FRIDGE FROM TAKEALOT! I have gone in circles. No one takes responsibility for TAKEALOTS error. Refund to my cancelled card. I sent banking details ignored. I have not used card for 3 months no one from takealot confirmed debit card refund details with me. This is TAKEALOTS error I have sent countless emails with proof. Today I am back to square 1 ACCOUNTS sends me screenshot of cancelled card tells me wait 10 days. I HAVE NO FRIDGE. Takealots repeated errors. Can SOMEONE please give me my money back!!!!!!