Refund back my credit balance to my original payment method

I am very dissatisfied with my refund experience. I purchased items worth over R900 using both a voucher and Payflex. One of the items arrived damaged, and I had to return it. Instead of refunding me back to my original payment method, the money was refunded into my Takealot account. I do not want to buy anything from Takealot again, and the amount refunded is less than the total value of the gift card I had already fully used, plus the additional amount I paid via Payflex.

I am requesting that the refund be processed back to my Payflex account, as that is where my actual payment was made. Please resolve this, as I will not be using the Takealot account balance and do not wish to be forced to spend with you again.