CC
Corne C
1 reviews | Active since Oct 2011
16 Apr 2015, 14:32
Refund awaited
I ordered something online yesterday, paid wiith ebucks and credit card. After entering all details, I realised you don't have a gift delivery option and cancelled. Spoken to Yaseem, very efficient, promised a refund on both within 24 hours, still not refunded!!!!
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takealot.com's replyOfficial
16 Apr 2015, 14:40Hello cornecoertze,
Thanks for bringing this to our attentions & sorry that this hasn't been processed as quickly as you expected. Even if refunds are authorised immediately, it could still take 2 to 3 working days to reflect in your bank account, depending on the bank you're with.
We've asked our complaints team to look into your refund request to make sure all's on track & will contact you with a status update.
Sincerely,
takealot.com
Thanks for bringing this to our attentions & sorry that this hasn't been processed as quickly as you expected. Even if refunds are authorised immediately, it could still take 2 to 3 working days to reflect in your bank account, depending on the bank you're with.
We've asked our complaints team to look into your refund request to make sure all's on track & will contact you with a status update.
Sincerely,
takealot.com
takealot.com's reply16 Apr 2015, 14:40
Official
Hello cornecoertze,
Thanks for bringing this to our attentions & sorry that this hasn't been processed as quickly as you expected. Even if refunds are authorised immediately, it could still take 2 to 3 working days to reflect in your bank account, depending on the bank you're with.
We've asked our complaints team to look into your refund request to make sure all's on track & will contact you with a status update.
Sincerely,
takealot.com
Thanks for bringing this to our attentions & sorry that this hasn't been processed as quickly as you expected. Even if refunds are authorised immediately, it could still take 2 to 3 working days to reflect in your bank account, depending on the bank you're with.
We've asked our complaints team to look into your refund request to make sure all's on track & will contact you with a status update.
Sincerely,
takealot.com