TK
Tamsyn K
1 reviews | Active since May 2016
19 Jan 2026, 15:24
Refund
An item will not be considered as damaged on delivery if, for example, the item:
is damaged by you; is damaged due to electrical surges; or works as described on our website, but you’re using it for an unintended purpose.
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Replies (1)TK
Tamsyn K's updateReviewer Update
19 Jan 2026, 15:31I bought an engine mount and it was fitted and started to release the engine the part cracked
immediately, jack up the engine again before anything else was damaged,without driving the car or the car being moved and took out the part immediately trying to get a refund I get told I'm to blamed for breaking the part it's due to a material of the part whoever made it according to their policy we as customers is able to call them when requesting the number I get told POPIA
I don't think they know their own policy now they want to return the broken product back to me with no refund
immediately, jack up the engine again before anything else was damaged,without driving the car or the car being moved and took out the part immediately trying to get a refund I get told I'm to blamed for breaking the part it's due to a material of the part whoever made it according to their policy we as customers is able to call them when requesting the number I get told POPIA
I don't think they know their own policy now they want to return the broken product back to me with no refund
TK
Tamsyn K's update19 Jan 2026, 15:31
Reviewer Update
I bought an engine mount and it was fitted and started to release the engine the part cracked
immediately, jack up the engine again before anything else was damaged,without driving the car or the car being moved and took out the part immediately trying to get a refund I get told I'm to blamed for breaking the part it's due to a material of the part whoever made it according to their policy we as customers is able to call them when requesting the number I get told POPIA
I don't think they know their own policy now they want to return the broken product back to me with no refund
immediately, jack up the engine again before anything else was damaged,without driving the car or the car being moved and took out the part immediately trying to get a refund I get told I'm to blamed for breaking the part it's due to a material of the part whoever made it according to their policy we as customers is able to call them when requesting the number I get told POPIA
I don't think they know their own policy now they want to return the broken product back to me with no refund
