GJ
Gordon J
1 reviews | Active since Mar 2012
23 Dec 2015, 06:32
Reference: RRN-57d4-4107
I did not request for the purchased item to be returned
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Replies (1)
takealot.com's replyOfficial
23 Dec 2015, 10:50Hello GJarvis,
We apologise for the inconvenience caused by delivering an incomplete product to you. We have raised this with the relevant product buyer to investigate so that the necessary corrections can be made to prevent a similar situation from happening again. In cases like these a return needs to be logged within 7 days of receiving the incomplete item in accordance with our returns policy so that the matter can be rectified as quickly as possible.
Thank you for taking Maxine from our complaints team's call to assist with this matter. As discussed we have confirmed that we expect the camera & lens stock to arrive from our supplier today. As soon as the stock becomes available we'll make the necessary arrangements for the incomplete product to be collected from you and a complete product to be delivered to you in one go.
Our complaints team will keep you posted on any further developments relating to this matter.
Sincerely,
takealot.com
We apologise for the inconvenience caused by delivering an incomplete product to you. We have raised this with the relevant product buyer to investigate so that the necessary corrections can be made to prevent a similar situation from happening again. In cases like these a return needs to be logged within 7 days of receiving the incomplete item in accordance with our returns policy so that the matter can be rectified as quickly as possible.
Thank you for taking Maxine from our complaints team's call to assist with this matter. As discussed we have confirmed that we expect the camera & lens stock to arrive from our supplier today. As soon as the stock becomes available we'll make the necessary arrangements for the incomplete product to be collected from you and a complete product to be delivered to you in one go.
Our complaints team will keep you posted on any further developments relating to this matter.
Sincerely,
takealot.com
takealot.com's reply23 Dec 2015, 10:50
Official
Hello GJarvis,
We apologise for the inconvenience caused by delivering an incomplete product to you. We have raised this with the relevant product buyer to investigate so that the necessary corrections can be made to prevent a similar situation from happening again. In cases like these a return needs to be logged within 7 days of receiving the incomplete item in accordance with our returns policy so that the matter can be rectified as quickly as possible.
Thank you for taking Maxine from our complaints team's call to assist with this matter. As discussed we have confirmed that we expect the camera & lens stock to arrive from our supplier today. As soon as the stock becomes available we'll make the necessary arrangements for the incomplete product to be collected from you and a complete product to be delivered to you in one go.
Our complaints team will keep you posted on any further developments relating to this matter.
Sincerely,
takealot.com
We apologise for the inconvenience caused by delivering an incomplete product to you. We have raised this with the relevant product buyer to investigate so that the necessary corrections can be made to prevent a similar situation from happening again. In cases like these a return needs to be logged within 7 days of receiving the incomplete item in accordance with our returns policy so that the matter can be rectified as quickly as possible.
Thank you for taking Maxine from our complaints team's call to assist with this matter. As discussed we have confirmed that we expect the camera & lens stock to arrive from our supplier today. As soon as the stock becomes available we'll make the necessary arrangements for the incomplete product to be collected from you and a complete product to be delivered to you in one go.
Our complaints team will keep you posted on any further developments relating to this matter.
Sincerely,
takealot.com