1 reviews | Active since Aug 2016
Reduced To a Second class Human being
<p>I placed an order on the 29th of july 2016 Order Number: ********** was told it be delivered 05/08/2015 now I being told maybe the 11th of this month and other many dates. I have tried calling your call center several times, every time the individual gives me different information, promise to call me after 30min of which they never do, I ask the ref number for the calls, they promise to email that of which they never do. I ask some to transfer me to the manager, they either pretend to be managers themselves or pass me over to another consultant who then pretends to be a manager, when i ask for a ref number for the call they fail to give it to me. I feel like a fool for spending more than R300 on airtime only to be made a fool of, I have been made to feel like a second class human being, something to fool around with. I have travelling plans for Saturday that I’m now forced to cancel. I will never forget this experience. I’m now making peace with the fact that I will never get my order, that I just flashed my money down the drain. Thank for No service Zerelda Edem , Jesse Raymond, Melisa pass my thank yous to your management team for teaching you the worst customer service & communication s****s ever !!!</p>
Hello Service-Police,
We are terribly sorry about the unpleasant experience you have had with the miscommunication regarding the delivery of your order.
Thank you for taking our complaints teams call and granting us the opportunity to rectify this hiccup.
We are happy to have been able to confirm that your parcel has been delivered to you and that you are pleased.
Thank you for giving us the chance to turn this experience around for you.
Regards
Takealot.com
Hello Service-Police,
We are terribly sorry about the unpleasant experience you have had with the miscommunication regarding the delivery of your order.
Thank you for taking our complaints teams call and granting us the opportunity to rectify this hiccup.
We are happy to have been able to confirm that your parcel has been delivered to you and that you are pleased.
Thank you for giving us the chance to turn this experience around for you.
Regards
Takealot.com
