Recognition where deserved

On Friday the 27th of September 2019, I received a faulty product and I returned it to the warehouse in Montaque Gardens, the Saturday, 28th of September 2019 I got a notification to collect my exchange, somewhere done the line, there was no communication that my exchange was collected, I called in and spoke to Liam Meder, he was so helpful and kept in touch with me (email/phone call) with regards to resolving my query. Thats what I call great customer service!!!