NP
Nadeem P

1 reviews | Active since Aug 2011

09 Sept 2015, 14:21

Received product for the forth time damaged!!!

I purchased a Megamaster Boma off the takealot website. Every product i received was damaged. This will be the forth time returning the same product as i received it today, badly damaged & rusted.<br> <br> HOW CAN YOU BE GETTING THIS WRONG TAKEALOT..AFTER ALL MY CALLS AND EMAILS EXPLAINING THE SIMPLE MATTER.....YOUR SERVICE IS PATHETIC!!!<br> <br> Your call center teams are not working together, somewhere someone is missing the communication.<br> <br> I had a simple request, for you to supply me with a product which was not damaged. I checked at Pick n Pay, Builders Warehouse, they all sell this product in a perfect condition.<br> <br> I have been very patient about it up until now and expect someone to sort this out urgently!!!

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Replies (1)
takealot.com
takealot.com's reply09 Sept 2015, 15:59
Official
Hello nadeempetersen,

We're sorry for the bad experience you've had with this purchase and for the frustration this has caused you. We appreciate you taking Megan's call to address this matter. As discussed we will liaise with our warehouse to get insight into the matter. We will be in touch tomorrow the moment we have feedback.

Sincerely,
Takealot.com