Really bad service from takealot

Hello Peter my name is Eunice Nkabinde I placed an order with takealot on the 29th of October 2025 1:57,upon realizing that some if the things I ordered were incorrect and I left out some items,I canceled the order so that I could place another order,which it wasn't the first time I have canceled an order with them and got refunded immediately,so now with other I did yesterday I didn't receive my refund immediately I was told to wait for 2 to 4 working days,reason being the order had already been processed,ok when was the order processed it was at around 14:00pm,how can u process something that was canceled at 1:57am which was canceled,bcos if it was processed immediately I was not going to be able to cancel the order,so after sending my complaint to different email addresses that I was given by different takealot customer service consultant,the last email address I received which was the guy who helped me get this information, that I will have to wait for 2 to 4days to get my money back,and that I could not get the money bcos the order had already been processed,so I asked him dude I made this order bcos these items were on special,so by the time I get my refund back means I won't be buying these items on special anymore,he said to me it's unfortunately so,to think that things are so expensive nowadays,nd u get a response like that while your money is stuck with them,I'm really not happy with what takealot did to me,who processed the canceled order without checking