1 reviews | Active since Feb 2013
Read this about takealot
Looking at the number of complaints vs compliments about Takealot I see people are clearly not happy campers. Well I learnt that being rude and blowing your top with them gets you banned. Yes I agree that takealot managers and staff a lazy. But this country protects the businesses not the consumers. I learnt a very hard way. Consumer Ombudsman also closed my case because I used bad language so takealot was very much right in closing my account. But now I think I’m blacklisted in the company for opening my mouth. Bradley Barnes who closed my account now doesn’t even respond. I had a problem with the skullcandy headphones I bought before I got banned and he quickly responded when I asked about warranty to fix but he said he will get them refund me. Even gave me a return number but when I went to pick up point to return it she couldn’t scan because the number wasn’t on system. Anyway that got sorted but on Monday I got a email from Sumaya spelt Somaya a Along where I returned too and she will follow up. But no response after that. I emailed them on Wednesday and today both days asking if I can go find out at pick up point, no response. Now I decided to email not fighting but telling them what I done to find out about my headphones. I basically logged another ombudsman query. Stating that takealot has my headphones and my money so they must refund me and refund my money for the phone call. This time I will go to a lawyer to make sure I get compensation. Takealot really are ******* and should be closed down.
