Re: Takealot Order ***

<p>I placed an order on the 10th feb, this was suppose to be bithday gifts for my twin girls. their birthdays have come an gone without ANY gifts... WHAT A SERVICE.!! i eventually got an email from them advising me that the order is delayed and i should wait an additional 2-3 business days. I respond back to them telling them this is not acceptable and that i am not happy about this and would appreciate a discount for the inconvenience caused, this is the reply i get</p> <p>Keagan Gaffley (takealot.com)<br />Feb 20, 18:20 SAST<br />Hi Nureyah,</p> <p>Apologies for the later reply.</p> <p>Shopping with us is supposed to be a simple matter of placing your order and receiving it.</p> <p>We're sorry that this hasn't been the case with this order and for the concern and frustration this has caused you.</p> <p>We received feedback regarding your order - ********** and the negative impact it had on you regarding the cancellation for item - Beauty Playset</p> <p>Regrettably we will not be able to discount your order at this point but we can arrange to split your order and send out all the available items in the meantime.</p> <p>Please advise if we split your order at NO extra cost to you.</p> <p>Kind regards,<br />Keagan Gaffley</p> <p>I then ask that they cancel the order, and suddenly delivery was attempted how is this possible??</p> <p>Also i have a gift card on my account and this does not get app**** to my order i am furious at this service!!!</p> <p>the agent then has the audasity to tell met place a new order and 1 of the items are no longer in stock I WANT COMPENSATION FOR THIS INCONVENIENCE AND FOR THE FACT THAT MY GIRLS DID NOT GET THEIR BIRTHDAY GIFTS IN TIME!!!</p>