1 reviews | Active since Oct 2016
Raising Expectation
<p>Okay so i placed and paid for order that's around R 2, 731.00, from ordering was told i would receive the package on the 10th November 2016, 28th October received a call from one of their drivers explaining that he was around my work place but lost, told me i'm already home by now and asked him to rather come on Monday and we agreed.</p> <p>Monday i call and he says he'll be here around 12h30. 13h30 i call to make sure he didnt get lost again he ignores the call, called Takealot to escalate this matter and i was told they would email Skynet to check on the order - why give me one date and then deliver on another unexpectedly and mess up that date aswell.</p> <p> </p> <p>Still waiting for my package!</p>
Hello KamoMaphefo,
We are so sorry for the delay in receiving your order.
It was not our intention to disappoint you in this manner and we sincerely apologise for the poor communication and service delivery received.
Thank you for accepting our call today and for your kind patience and understanding regarding the matter.
As discussed, we have made arrangements for the new delivery to take place and will keep in constant contact with you.
Regards
Takealot.com
Best regards,
Hello KamoMaphefo,
We are so sorry for the delay in receiving your order.
It was not our intention to disappoint you in this manner and we sincerely apologise for the poor communication and service delivery received.
Thank you for accepting our call today and for your kind patience and understanding regarding the matter.
As discussed, we have made arrangements for the new delivery to take place and will keep in constant contact with you.
Regards
Takealot.com
Best regards,
