LM
LEONARD M

1 reviews | Active since Sept 2016

15 Sept 2016, 12:25

Racial Profiling

<p>Hi</p> <p> </p> <p>I work for a company that sells HP products and as part of the finishing HP training, we are issued with virtual card vouchers that we can use in most places. On friday I then proceeded to purchase airtime on takealot's site. On saturday morning I received an email requesting for my proof of ID. I then sent them a CERTIFIED COPY OF MY ID. The whole week i have had to go back and forth seeking answers and being given the run around. They then decided to cancel my orders and did not inform me. Like what the **** is that? Did I mention that a co-worker of mine went and bought airtime with a card issued by the same company and received their airtime. When I spoke to Jesse Raymond he informed me that the bank did not clear the funds, well that a lie and am sure we both know that. Finally he mentioned that this had been done to prevent possible *****.</p> <p> </p> <p>Well I know how black people are profiled for ***** verification all the time and takealot once again did exactly that. Well thanks for that...</p>

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Replies (2)
takealot.com
takealot.com's reply15 Sept 2016, 20:30
Official

Hello bulimaye,

We are so sorry to learn of this unpleasant experience with your latest orders with us.

It was not our intention to disappoint you and would appreciate the opportunity to clarify the matter.

We have tried to reach you telephonically without success and have sent you an email in the meantime offering assistance.

Kindly awaiting your reply.

Regards

Takealot.com

Best regards,

LM
LEONARD M's update16 Sept 2016, 11:31
Reviewer Update

Hi

Well how do you expect to contact me when you went ahead and listed me as a ********* with my mobile service provider, that is telkom? My number is blocked and my business is suffering because of the **** that you have caused. Even the telkom call centre consultant that I spoke to informed me that my cellphone number is being used for ***** purposes.How the hell do you just flip somesones life upside for trying to purchase 2GB's of data? I went to the SAPS in parklands main road and am sure they will be in touch with you. Now I had to go and get another sim card so that I can communicate. My temp number is ********** 228