R250 coupon ****** back by Takealot

I bought 3 items in one order to the value of approx. R3800. I used a coupon for R250 whose criteria was that I spend R1000. One item valued at R819 proved faulty, so I returned it. Takealot credited me R564 because they clawed their coupon back. However the remainder of the order which I had kept amounted to R2921 which means the coupon's criteria were still fulfilled and should not have been clawed back. As remedy, Takealot has offered me a R250 coupon not a credit as I requested and in order to use the coupon I must spend another R1000 by 7 July 2025, which means I will have to toss another R750 into their bank account against my will, by force, if I wish to keep what is rightfully mine. IOW they stole R250 from me and are saying if you want us to return our theft, you must give us more money. Despite explaining this situation to the customer servicel, they refuse to see reason and credit my account the R250 they stole from me. I think everyone should boycott Takealot and buy their stuff from amazon.co.za - my experience with them has had 1 hiccup so far, but they did rectify it eventually after a few weeks and they never bluntly refused to assist me like Takealot has. So just use amazon.co.za and let Takealot circle the drain and go bust. Between aliexpress.com, wish.com, amazon.co.za, amazon.com and a few other shops, you can drop using Takealot completely and save yourself a ton of frustration and anger. I am done using Takealot. I am cancelling my premium Takealotmore subscription for R99 a month. Yes, this is how they treat their "premium" customers.