Quick to reject claims = 1 minute maximum

Not to be Trusted This company really can't be trusted. I have been struggling to get a brand new unused fridge for the past two months. Firstly, it was physical damages and now factory fault I picked up immediately on arrival for both occasions. On all instances the courier company refused to return the units with them now they are saying I damaged the last unit without even looking at my identified factory faults. According to their online tracker, it literally took them 1 minute to receive, evaluate, decline and conclude the return. How is that possible! This tells me that the system is flawed and the damage was planted so they can forfeit my money since I requested a refund after TWO months of not getting a fridge from them.

They are doing anything to ensure they reject claims. I honestly think their plan is to frustrate you till the point where you just leave the claim. Not with me, my lawyers are on standby! I would strongly advise against anyone buying from them. Because they will go to any lengths to find a "loophole" or create one.