1 reviews | Active since Mar 2014
Since 2016 I have placed hundreds of orders worth thousands of rand. Over the years I have returned some faulty, inferior or damaged products but not too many. There has been a marked change over the past two year with a decline in quality and downright cheating, by ***** suppliers dumping damaged and inferior stuff on a system where the customer cannot pre-inspect an item. Sadly, where I once turned for quality and quick service, "Made in China" is now the new brand it seems. I used to stand in que at the pickup point behind people collecting items. For the first time I now stood in que behind customers returning items! Where is the quality control? Both supplier and facilitator (Takealot) should be responsible for quality control. How can a packer not smell that the box of animal food in his/her hands, about to be placed in a Takealot Box is not smelling off?? I do commend Takealot for their delivery service in which they excel, but somewhere QA has to come into this or the brand will become a supplier/facilitator of last choice. I'm heading that way.
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