AM
Andrea M

1 reviews | Active since Apr 2014

14 Dec 2015, 19:27

putrid service takealot

Only half my order arrived. 10 days, countless calls and emails I get told it's been delivered. Except it hasn't! ***. So now I am back to step 1.

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Replies (1)
takealot.com
takealot.com's reply14 Dec 2015, 20:59
Official
Hello Pushed too far,

We apologise for the incomplete delivery that has led to this frustrating experience. As discussed with our complaints team this evening we require some time to address this matter with the relevant courier and our warehouse in the morning so that we can determine where this matter has gone wrong.

We'll be in touch with you as soon as possible and provide you with thorough feedback on the matter and we promise we'll do our best to find a suitable solution to resolve this matter with you ASAP.

Sincerely,
takealot.com